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Read 7 Tactful reviews and testimonials from customers, explore 1 case studies and customer success stories, and watch customer videos to see why companies chose Tactful as their Customer Experience Systems

Tactful is a leading and private technology company based in the UK, with a presence in EMEA. Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints. Tactful's unified customer experience platform (UCX) is a comprehensive customer experience platform that incorporates all technologies and tools businesses need to deliver the best customer experience, reduce costs, and boost customer loyalty and sales.

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Customer Rating Review Scorebased on 627 reference ratings
4.8/5.0 (627)

7Testimonials

  • “Trends like automation, new payment systems and branchless banking have hugely changed the way customers bank. This has led to structural re-organisation within banks, with fewer brick and mortar outlets, and employees being re-trained and re-deployed. Ultimately, there is an improved and more efficient customer experience.”

    Abdul Aziz Al GhurairChief Executive Officer
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1 Case Studies

  • Tactful AI helps ELARABY Group improve customer retention by 60% & increase team productivity by 3x

    Manal NegmeldinHead of Digital and Omnichannel
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Read Tactful Reviews, Testimonials & Customer References from 7 real Tactful customers.

Browse Tactful Case Studies, Customer Success Stories, & Customer References from 1 businesses that use Tactful.

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