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Read 7 Tactful reviews and testimonials from customers, explore 1 case studies and customer success stories, and watch customer videos to see why companies chose Tactful as their Customer Experience Systems

Tactful is a leading and private technology company based in the UK, with a presence in EMEA. Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints. Tactful's unified customer experience platform (UCX) is a comprehensive customer experience platform that incorporates all technologies and tools businesses need to deliver the best customer experience, reduce costs, and boost customer loyalty and sales.

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Customer Rating Review Scorebased on 635 reference ratings
4.8/5.0 (635)

7Testimonials

  • "In the hospitality sector, we see great benefits of using AI in various aspects of the business including customer experience as well as the automation of processes. We also know that the best marketing we can do is to provide our guests with exceptional service and build a strong relationship with them. We believe using Tactful AI technology won’t only help us connect with our customers, we will also be able to understand their needs and always deliver the experience they are expecting from us."

    Faisal AbdallahDirector of Communication
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1 Case Studies

  • Tactful AI helps ELARABY Group improve customer retention by 60% & increase team productivity by 3x

    Manal NegmeldinHead of Digital and Omnichannel
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Read Tactful Reviews, Testimonials & Customer References from 7 real Tactful customers.

Browse Tactful Case Studies, Customer Success Stories, & Customer References from 1 businesses that use Tactful.

FeaturedCustomers has 1,823,037+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.