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Read 7 Tactful reviews and testimonials from customers, explore 1 case studies and customer success stories, and watch customer videos to see why companies chose Tactful as their Customer Experience Systems

Tactful is a leading and private technology company based in the UK, with a presence in EMEA. Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints. Tactful's unified customer experience platform (UCX) is a comprehensive customer experience platform that incorporates all technologies and tools businesses need to deliver the best customer experience, reduce costs, and boost customer loyalty and sales.

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Customer Rating Review Scorebased on 646 reference ratings
4.8/5.0 (646)

7Testimonials

  • "As of 2017, the MENA e-commerce market reached $8.3 billion, with an average annual growth rate of 25%, e-commerce in the region has been growing slightly of the global average. In order to compete in this space, businesses have to adopt a customer-centric approach with a focus on delivering the best service across all channels. We at Elaraby have worked with Tactful to build a comprehensive customer experience platform to manage and deliver the best customer experience across all digital platforms, since started we have seen spectacular improvements in customer satisfaction, online conversion, and operations efficiency. The results have been exceeding our expectations on all fronts."

    Manal NegmeldinHead of Digital and Omnichannel
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1 Case Studies

  • Tactful AI helps ELARABY Group improve customer retention by 60% & increase team productivity by 3x

    Manal NegmeldinHead of Digital and Omnichannel
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Read Tactful Reviews, Testimonials & Customer References from 7 real Tactful customers.

Browse Tactful Case Studies, Customer Success Stories, & Customer References from 1 businesses that use Tactful.

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