Tactful is a leading and private technology company based in the UK, with a presence in EMEA. Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints. Tactful's unified customer experience platform (UCX) is a comprehensive customer experience platform that incorporates all technologies and tools businesses need to deliver the best customer experience, reduce costs, and boost customer loyalty and sales.
"In the hospitality sector, we see great benefits of using AI in various aspects of the business including customer experience as well as the automation of processes. We also know that the best marketing we can do is to provide our guests with exceptional service and build a strong relationship with them. We believe using Tactful AI technology won’t only help us connect with our customers, we will also be able to understand their needs and always deliver the experience they are expecting from us."
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