Tactful is a leading and private technology company based in the UK, with a presence in EMEA. Tactful offers omnichannel and AI-powered customer experience software to help businesses thrive by enabling meaningful and effective engagement with their customers across touchpoints. Tactful's unified customer experience platform (UCX) is a comprehensive customer experience platform that incorporates all technologies and tools businesses need to deliver the best customer experience, reduce costs, and boost customer loyalty and sales.
"Sigma-Fit is a Techwear company and we adopted AI to be at the core of our business operations as well as customer experience management. Using Tactful we were able to provide our customers with all the necessary channels to help them communicate as well as doing business with us. Tactful AI technology helped us provide the best experience across all these channels in a very cost effective way."
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