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"Doctors and nurses are looking for solutions that are easy to use, fit in well with existing clinical processes, do not interfere with the interaction with the patient, make the job easier by reducing workload, support decision making and reduce clinical and personal risk."
ConnexAI is a multi-award-winning customer engagement platform that revolutionizes how businesses connect with their customers through advanced artificial intelligence and next-gen communication solutions. Powered by cutting-edge AI technology, the feature-rich CX software is secure, adaptable, and scalable, catering to businesses of all sizes. Designed by a world-class development team, ConnexAI helps organizations increase revenue, boost agent productivity, and elevate customer satisfaction by delivering smarter, faster, and more personalized interactions.
Forsta says that, Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique the first customer they figure out is you. Forsta is the new frontier of customer experience and research technology — a technology company with a difference. The difference is that they collaborate. They listen, they design the solution together. They adapt their market leading experience and research technology to their clients' needs, not the other way around. They exist to inform and inspire the decision makers.
Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.
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