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Tactful Case Studies

  • Tactful AI helps ELARABY Group improve customer retention by 60% & increase team productivity by 3x

    Manal NegmeldinHead of Digital and Omnichannel
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    4.7 / 5.0
    Customer References22 total
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    Brandcast the code-free Web Content System for enterprise is a cloud-based software platform that provides the end-to-end capabilities to design, edit, publish, and manage web content. No code required and customers can publish unlimited websites and content. The Brandcast platform fuses design, technology, and marketing into one visually rich, collaborative workflow that helps teams keep their online content as fresh as their ideas. With Brandcast, marketers can quickly respond to consumers’ exponential demand for content and drive deeper engagement with their brand—without relying on overburdened IT resources.

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    4.7 / 5.0
    Customer References59 total
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    Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.

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    4.7 / 5.0
    Customer References26 total
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    SnapApp is redefining how marketers accelerate their content strategy, enabling them to create and deliver personalized content that engages and resonates with customers on a deeper level than ever before. SnapApp’s interactive content creation platform enables marketers to boost results by 2-3x across all their existing marketing programs. With SnapApp marketers can create, deploy, manage, and measure a wide range of interactive content across multiple channels, with full customization and design control to ensure content will perform well on any device. Backed by Providence Equity Partners, SnapApp customers include Oracle, Cisco, EMC, CEB, Blackbaud, PTC, and Equifax.

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