"Weaknesses in our global supply chains have been tested during this pandemic and the results have been telling. These disruptions have created more urgency for advanced technology to better plan, execute, and optimize cargo movement in order to provide a more predictable delivery experience for all shipping partners. With the …

“At the beginning we emphasized that clear visualization was very important to us. If values are outside the predefined limits, that should be made clear to the operator immediately using colour codes. When anything is out of range, the operator also immediately receives a message saying that he must inform …

“SymphonyAI ITSM has been a game-changer for us. By simplifying IT operations, enabling automation, and giving us real-time visibility into our IT landscape, it has not only improved IT efficiency but also enhanced customer service delivery across the bank. SymphonyAI has been instrumental in accelerating our digital transformation journey.”

"To improve productivity further, Atlantic Grupa introduced multi-level picking. Within the first year of implementation, the company gained a 7% overall increase in productivity and 50% decrease in picking errors."

"There’s a large variation of store size from 3,000ft2 to 21,000ft2. That makes our assortment decisions pretty complicated, as we need to tailer the offer to meet customer needs in the smallest and largest outlets."

"For more than six years Symphony RetailAI and REWE jointly built customer-centric solutions in the areas of direct marketing, pricing, promotion and assortment optimization."

"When we started our loyalty program, we got six million trackable customers at one go. Together with [SymphonyAI] we then started to analyze this valuable data and began to use it to be more relevant in our customer communications through personalization. Beyond that, [SymphonyAI] analytics and tools helps us to …

"Since we started our loyalty program in 2014, SRAI has helped us to build a customer-centric perspective of our business processes. In both personalized marketing and the extension of customer data in our business decisions, SRAI enabled us to better understand our customers and improve customer loyalty."

"We need to align ourselves with our customer base from a forecasting perspective, so we can ensure we have their needs correctly identified. We then need to align better with our supplier base, to ensure that they are producing product in the ample supply to meet the needs of those …

“It’s the most amazing tool I’ve seen in over 20 years in space planning. We can intelligently cluster our stores based on sales metrics, and can now take steps closer to the goal of guest-centric assortments, all without adding head count. Without the Symphony RetailAI solution including Intelligent Clustering, Assortment …

“As Hawaii’s only locally owned grocery retailer with stores statewide, we are committed to continually innovating and improving to ensure we provide outstanding experiences for our customers while also delivering strong financial results, We undertook a thoughtful, multi-year assessment of vendors to select the best partner to guide us through …

“Extrafarma has always been known for our excellent in-store customer service, Our partnership with Symphony RetailAI has boosted this and has allowed Extrafarma to further progress on our personalization journey. Each of our customers is unique and their personal shopping habits are important for us to understand. Since we began …

“We’ve found our partnership with Symphony RetailAI to be a true win-win scenario, Our customers feel recognized and valued because they receive promotional offers or discounts where they matter, on the products they’re already in the habit of buying. As a company, we’ve benefited from improved customer loyalty, which is …

“You have to be able to anticipate the precise expectations of each customer and the exact needs of each point of sale in order to meet demand and to deliver maximum fluidity and reliability. It is essential to manage the supply chain from end to end, with great flexibility and …

“SymphonyAI has really helped us drive rapid adoption in our membership because of its ease of use. The Merchandise Space team’s use of SymphonyAI to drive high-impact, customer-focused category reviews that increase sales has driven a desire in our membership to widen the scope of the delivery. As a result …