SymphonyAI Retail | CPG, a SymphonyAI vertical, is a leading provider of end-to-end, integrated AI-powered merchandising, marketing, and supply chain solutions for retailers and CPG manufacturers worldwide. Harnessing the power of AI, SymphonyAI Retail CPG solutions enhance agility, performance, and revenue growth across the retail value chain from source to consumer. Trusted by more than 1,200 leading retailers and manufacturers, SymphonyAI Retail CPG serves 15 of the top 25 global grocery retailers, the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains. SymphonyAI Retail CPG is transforming retail and building a culture of contributing to positive change: SymphonyAI Retail CPG achieved 2022 Great Place to Work certification in all nine countries for which it was eligible.
“SymphonyAI has really helped us drive rapid adoption in our membership because of its ease of use. The Merchandise Space team’s use of SymphonyAI to drive high-impact, customer-focused category reviews that increase sales has driven a desire in our membership to widen the scope of the delivery. As a result of this growing demand from members, our team has grown from three to eight. Members are eager to engage with us because they know they will see increased customer satisfaction and positive business results.”
“We used the analytics to drive a shopper-led store re-clustering initiative, We grouped stores into three shopper-led clusters. Together with our retailer, we had deep discussions around the clusters and the solutions for each, and we used SymphonyAI for assortment optimization for each cluster. We analyzed incremental share of market and assortment model to generate the best scenario for each cluster. Then we generated planograms for each shelf specifically for different clusters.”
"We’ve been able to automate and optimize our processes in everything from assortment and shelf replenishment to preparing orders for our customers."
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