SymphonyAI

“Pague Menos is proud of the innovative approach it takes to serve the customer. And it is not possible to do this in a competitive and dynamic market without investing in technology. We selected Symphony RetailAI as our partner and together we are translating technology into better customer service and experience. A core focus of Pague Menos is the well-being of our customers. During a recent project our marketing and category management teams collaborated and identified customers at risk from hypertension. We were able to offer value-add services to these customers, elevating us from retailer to a health partner.”

"There’s a large variation of store size from 3,000ft2 to 21,000ft2. That makes our assortment decisions pretty complicated, as we need to tailer the offer to meet customer needs in the smallest and largest outlets."

“One of the critical things for our program rollout is the partnership that we have with Symphony RetailAI. It’s essential that we’re working together and we collaborate, and we’ve seen that so far on our project, which has been fantastic for us as a customer.”