SymphonyAI

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Read 28 SymphonyAI reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 14 customer videos to see why companies chose SymphonyAI as their Demand Forecasting Software

SymphonyAI Retail | CPG, a SymphonyAI vertical, is a leading provider of end-to-end, integrated AI-powered merchandising, marketing, and supply chain solutions for retailers and CPG manufacturers worldwide. Harnessing the power of AI, SymphonyAI Retail CPG solutions enhance agility, performance, and revenue growth across the retail value chain from source to consumer. Trusted by more than 1,200 leading retailers and manufacturers, SymphonyAI Retail CPG serves 15 of the top 25 global grocery retailers, the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains. SymphonyAI Retail CPG is transforming retail and building a culture of contributing to positive change: SymphonyAI Retail CPG achieved 2022 Great Place to Work certification in all nine countries for which it was eligible.

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Customer Rating Review Scorebased on 2285 reference ratings
4.7/5.0 (2285)
  • Market Leader 2025 2025
    Spring 2025Market LeaderDemand Forecasting Software

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Featured Testimonials

  • "To improve productivity further, Atlantic Grupa introduced multi-level picking. Within the first year of implementation, the company gained a 7% overall increase in productivity and 50% decrease in picking errors."

  • "When we started our loyalty program, we got six million trackable customers at one go. Together with [SymphonyAI] we then started to analyze this valuable data and began to use it to be more relevant in our customer communications through personalization. Beyond that, [SymphonyAI] analytics and tools helps us to optimize our core business like finding the right prices, products and promotions."

  • “As Hawaii’s only locally owned grocery retailer with stores statewide, we are committed to continually innovating and improving to ensure we provide outstanding experiences for our customers while also delivering strong financial results, We undertook a thoughtful, multi-year assessment of vendors to select the best partner to guide us through this transformational change. [SymphonyAI] emerged as the clear leader. The company’s deep understanding of the grocery business, focus on strong long-term partnerships, and leading AI-based solutions will position our company to thrive not only in the near-term but into the future as well.”

Featured Case Studies

  • Top Canadian grocer Longo’s on meeting customer expectations in an omni-channel world

  • REWE - Customer Case Study

  • Atlantic Grupa Improves Warehouse Operations

Featured Customer Videos

Additional SymphonyAI Information & Resources

Read SymphonyAI Reviews, Testimonials & Customer References from 28 real SymphonyAI customers.

Browse SymphonyAI Case Studies, Customer Success Stories, & Customer References from 36 businesses that use SymphonyAI.

Watch SymphonyAI Customer Videos to learn why 14 businesses chose SymphonyAI.