SymphonyAI

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Read 28 SymphonyAI reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 14 customer videos to see why companies chose SymphonyAI as their Demand Forecasting Software

SymphonyAI Retail | CPG, a SymphonyAI vertical, is a leading provider of end-to-end, integrated AI-powered merchandising, marketing, and supply chain solutions for retailers and CPG manufacturers worldwide. Harnessing the power of AI, SymphonyAI Retail CPG solutions enhance agility, performance, and revenue growth across the retail value chain from source to consumer. Trusted by more than 1,200 leading retailers and manufacturers, SymphonyAI Retail CPG serves 15 of the top 25 global grocery retailers, the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains. SymphonyAI Retail CPG is transforming retail and building a culture of contributing to positive change: SymphonyAI Retail CPG achieved 2022 Great Place to Work certification in all nine countries for which it was eligible.

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Customer Rating Review Scorebased on 2254 reference ratings
4.7/5.0 (2254)
  • Market Leader 2025 2025
    Spring 2025Market LeaderDemand Forecasting Software
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Featured Testimonials

  • “SymphonyAI has really helped us drive rapid adoption in our membership because of its ease of use. The Merchandise Space team’s use of SymphonyAI to drive high-impact, customer-focused category reviews that increase sales has driven a desire in our membership to widen the scope of the delivery. As a result of this growing demand from members, our team has grown from three to eight. Members are eager to engage with us because they know they will see increased customer satisfaction and positive business results.”

    Shane DicksonCategory Lab Manager

  • "To improve productivity further, Atlantic Grupa introduced multi-level picking. Within the first year of implementation, the company gained a 7% overall increase in productivity and 50% decrease in picking errors."

    Atlantic Grupa

  • "For more than six years Symphony RetailAI and REWE jointly built customer-centric solutions in the areas of direct marketing, pricing, promotion and assortment optimization."

    Hilmar HuebersChief Customer & Analytics Officer
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Featured Case Studies

  • Iper - Customer Case Study

    Massimo BaggiMarketing Director

  • How AI helps you focus on what matters in your demand forecast

    Jeannette BuckDirector Demand Planning

  • Giant Eagle uses personalized marketing to make the lives of their customers just a little bit easier

    Lindsay MeucciDirector of Marketing
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Featured Customer Videos

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Additional SymphonyAI Information & Resources

Read SymphonyAI Reviews, Testimonials & Customer References from 28 real SymphonyAI customers.

Browse SymphonyAI Case Studies, Customer Success Stories, & Customer References from 36 businesses that use SymphonyAI.

Watch SymphonyAI Customer Videos to learn why 14 businesses chose SymphonyAI.

FeaturedCustomers has 1,829,315+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.