SymphonyAI

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Read 28 SymphonyAI reviews and testimonials from customers, explore 36 case studies and customer success stories, and watch 14 customer videos to see why companies chose SymphonyAI as their Demand Forecasting Software

SymphonyAI Retail | CPG, a SymphonyAI vertical, is a leading provider of end-to-end, integrated AI-powered merchandising, marketing, and supply chain solutions for retailers and CPG manufacturers worldwide. Harnessing the power of AI, SymphonyAI Retail CPG solutions enhance agility, performance, and revenue growth across the retail value chain from source to consumer. Trusted by more than 1,200 leading retailers and manufacturers, SymphonyAI Retail CPG serves 15 of the top 25 global grocery retailers, the top 25 global CPG manufacturers, thousands of retail brands, and hundreds of national and regional chains. SymphonyAI Retail CPG is transforming retail and building a culture of contributing to positive change: SymphonyAI Retail CPG achieved 2022 Great Place to Work certification in all nine countries for which it was eligible.

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Customer Rating Review Scorebased on 2343 reference ratings
4.7/5.0 (2343)
  • Market Leader 2025 2025
    Spring 2025Market LeaderDemand Forecasting Software

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Featured Testimonials

  • "Closing a store for refurbishment is never an easy decision, particularly when major competitors are in easy reach of our customers. When we started, the goal was to retain 27% of the business. We actually retained 70%! So not only are we keeping the primaries, keeping the secondaries, but we’re also growing the business in addition to that. Once Symphony RetailAI provides you initial results, you get really excited about what you can do and how it can affect your business. In summary, the one who uses the data the best will win in the end."

  • “We use the technology to engage with our customers in a new and unique way. Instead of showing them PowerPoint after PowerPoint or showing them a demo that might not be to scale, we’re able to use the virtual reality technology in ways that offer customized solutions and allow us to make changes over and over and over again.”

  • “We are the purchasing and forwarding agency of MSF. We run emergency projects in 68 countries. There are 27,000 people working for MSF in total, 60% medical personnel.”

Featured Case Studies

  • Atlantic Grupa Improves Warehouse Operations

  • Heinen’s Grocery Store improves product availability to keep customers smiling

  • How AI helps you focus on what matters in your demand forecast

Featured Customer Videos

Additional SymphonyAI Information & Resources

Read SymphonyAI Reviews, Testimonials & Customer References from 28 real SymphonyAI customers.

Browse SymphonyAI Case Studies, Customer Success Stories, & Customer References from 36 businesses that use SymphonyAI.

Watch SymphonyAI Customer Videos to learn why 14 businesses chose SymphonyAI.