28 SymphonyAI Testimonials

"To improve productivity further, Atlantic Grupa introduced multi-level picking. Within the first year of implementation, the company gained a 7% overall increase in productivity and 50% decrease in picking errors."

“We’ve found our partnership with Symphony RetailAI to be a true win-win scenario, Our customers feel recognized and valued because they receive promotional offers or discounts where they matter, on the products they’re already in the habit of buying. As a company, we’ve benefited from improved customer loyalty, which is evident from the increases in shopping frequency, average basket size, and the range of categories represented in a customer’s basket.”

“You have to be able to anticipate the precise expectations of each customer and the exact needs of each point of sale in order to meet demand and to deliver maximum fluidity and reliability. It is essential to manage the supply chain from end to end, with great flexibility and responsiveness,This is exactly what the AI-based technologies from [SymphonyAI] brings us. We will be able to accelerate our strategic transformation by unifying purchasing, finance, replenishment, and logistics processes, considering customer preferences across a common platform. The retail business expertise and long-term vision of [SymphonyAI] convinced us that it is the right partner to support us in this vast transformation project.”

“The strategic approach tied to overall category vision and how to grow snacks in the future – by brand, flavor, etc., including incorporating shopper decision trees. We took the time to learn from shoppers how they actually navigate a shelf – do start with a flavor and then find a brand? Or start with the brand and search for a flavor? We developed different priorities, objectives and in the end solutions for each cluster.”