74 SymphonyAI Testimonials

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  • “We really needed to get our hands on all the data points around our batch manufacturing processes, We don’t have the internal IT resources, or the time, to develop our own execution system, so I began to invite providers to look at our situation and see how their solutions would …

  • “Pague Menos is proud of the innovative approach it takes to serve the customer. And it is not possible to do this in a competitive and dynamic market without investing in technology. We selected Symphony RetailAI as our partner and together we are translating technology into better customer service and …

  • "When we started our loyalty program, we got six million trackable customers at one go. Together with [SymphonyAI] we then started to analyze this valuable data and began to use it to be more relevant in our customer communications through personalization. Beyond that, [SymphonyAI] analytics and tools helps us to …

  • “We used the analytics to drive a shopper-led store re-clustering initiative, We grouped stores into three shopper-led clusters. Together with our retailer, we had deep discussions around the clusters and the solutions for each, and we used SymphonyAI for assortment optimization for each cluster. We analyzed incremental share of market …

  • “The strategic approach tied to overall category vision and how to grow snacks in the future – by brand, flavor, etc., including incorporating shopper decision trees. We took the time to learn from shoppers how they actually navigate a shelf – do start with a flavor and then find a …

  • “As one of the first institutions using the full capabilities of SymphonyAI software, Metro Bank is well positioned as a market leader in modern financial crime prevention.”

  • “SymphonyAI ITSM has been a game-changer for us. By simplifying IT operations, enabling automation, and giving us real-time visibility into our IT landscape, it has not only improved IT efficiency but also enhanced customer service delivery across the bank. SymphonyAI has been instrumental in accelerating our digital transformation journey.”

  • “From the beginning, Save A Lot and SymphonyAI established a very collaborative relationship, with good engagement from the executive level all the way through to the project teams. There’s mutual trust that we are working together productively to advance Save A Lot’s business goals, and SymphonyAI has proven itself a …

  • "We’ve gotten great feedback on the SymphonyAI system from our store users, who find it very user-friendly and who got great training from the Learning Center."

  • "Ultimately, we want to empower every category manager with the information and tooling to run their category in the best possible way – in effect, make each category manager the BEST category manager. We also want to ensure that the customer is at the heart of every business decision, with …

  • "SymphonyAI helps supplement our success metric tracking and reporting with customer data around promotions, sales, units, and margins. We not only know what’s sold during a promotion, but within that total, how much was true incremental lift v. promoted item sales that just displaced a competing brand of the same …

  • "The Save Mart Companies is thrilled to partner with SymphonyAI as its retail solutions fit our strategic growth initiatives focused on customer-first experiences that are driven by deep data insights. From my professional experience with SymphonyAI, I know that the ability to gather and offer exacting customer insights to our …

  • “SymphonyAI has helped us automate, standardize, and scale—while giving end users the visibility and control they need.”

  • “Novelis chose SymphonyAI Predictive Asset Intelligence due to its comprehensive AI capabilities, built-in domain expertise, and unified industrial data platform. SymphonyAI’s ability to integrate different data sources, apply both physics-based and ML approaches, and build AI insights into our existing workflows has helped us foster a collaborative environment, maximize the …

  • "We evaluated multiple modules, and ultimately we selected all of SymphonyAI’s space and range products because SymphonyAI’s level of advancement, automation, and ease was best-in-class. We knew we wanted a partner who would help us successfully improve our space and range capabilities not just in the near term, but also …