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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.
Olark is the most beautiful and effective way to talk to your customers for sales and support. And they make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what Olark wants for relationships that last. Olark has powerful features to give you access to visitors and behaviors. Make your business (and your site) look good and keep customers coming back.
Roots Automation brings together machine intelligence and human ingenuity in the form of advanced, intelligent Digital Coworkers. Think of a Digital Coworker as your ideal employee – digitized. Roots Automation Digital Coworkers are built with AI at their core and are able to think, read and intuit like a human. They are pre-trained to understand and interact with documents, systems and processes commonly found in Insurance, Healthcare and Banking. Their knowledgebase is perpetually expanding with learning federated across Customers. They are always on, ultra-secure and deliver ROI from day one. Digital Coworkers free your people of inefficient, repetitive, soul-destroying work – enabling them to be more creative, more collaborative and more innovative. In essence, they make work more human.
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