“We needed to be more creative with our solutions, and we needed something that would benefit both our guests and our team. That initial exploration led to Acquire Video and eventually the full Acquire Platform, which includes live chat, cobrowsing, and chatbots. The team achieved their goal of reducing inspections to 125 a week. Their technicians used video assessments to survey everyday wear-and-tear issues, from leveling furniture to grape juice on the sofa.”