EBO is a virtual agent provider that helps companies build valuable, long-lasting relationships with their customers using Artificial Intelligence. EBO tackles this exact issue by building custom-built Virtual Agents tailor-made for your company's needs. These VAs can target organization-specific problems and automate processes whilst keep interactions with customers truly human. The aim is to, ultimately, reduce churn, improve customer experience, solve problems faster, keep costs low and reach the bottom line.
"A modern telco looks for AI that…understands the customers to the point that it’s able to predict what they are about to ask. Secondly, that the data provided allows us to learn from each interaction. And thirdly, that it speaks to our customers in a natural way that doesn’t sound robotic at all."







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