EBO is a virtual agent provider that helps companies build valuable, long-lasting relationships with their customers using Artificial Intelligence. EBO tackles this exact issue by building custom-built Virtual Agents tailor-made for your company's needs. These VAs can target organization-specific problems and automate processes whilst keep interactions with customers truly human. The aim is to, ultimately, reduce churn, improve customer experience, solve problems faster, keep costs low and reach the bottom line.
"We have a growing backlog and we have patients whose conditions are just getting worse as their appointments are delayed. We have people in the community who cannot even get their first appointment, they cannot get diagnosed and they cannot receive early treatment. Covid has accelerated our adoption of virtual appointments and remote patient monitoring, so there is some efficiency gained there."
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