“We wanted to make it easy for patients to call in and either confirm appointments or cancel if they can’t make it, without limiting them to a 9 to 5 window. We’re not wasting patients’ time or appointment slots since it is assigned to someone else.”
"The experience of working with EBO on our Virtual Assistant has been very positive. EBO and Servelec listened to our feedback and helped design AI solutions that benefit our patients by providing an alternative way they interact with the trust."
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