"A modern telco looks for AI that…understands the customers to the point that it’s able to predict what they are about to ask. Secondly, that the data provided allows us to learn from each interaction. And thirdly, that it speaks to our customers in a natural way that doesn’t sound robotic at all."
"EBO is a fantastic supplier to work with, they are hands-on and very supportive. They become part of the project team and take on activities to ensure tasks are completed on time. I have really enjoyed working with EBO. They are a pleasure to work with. No problem or question was ever too much. They were very patient and responsive to all queries. They take their time to talk through the solution and actively work with you to find solutions to workflows that fit our organisation’s needs."












