"We love the results! As a data-first company, working with our Virtual Agent Claire has helped us increase productivity, cut running costs and achieve positive levels of customer satisfaction. We have reduced customers’ waiting time and automated entire workflows to provide a quick resolution to specific customer queries."

“We wanted to make it easy for patients to call in and either confirm appointments or cancel if they can’t make it, without limiting them to a 9 to 5 window. We’re not wasting patients’ time or appointment slots since it is assigned to someone else.”