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CheckMarket survey platform is software that helps organizations gain actionable insights from customers, employees, citizens, users, attendees. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. CheckMarket provides a survey platform designed to let users conduct professional surveys and then act and follow-up on the results. With more than 10,000 accounts in more than 40 languages, CheckMarekt is used in 150 countries. Founded in 2002 CheckMarket has operations in the United States, Europe and Asia.
Lumoa helps enterprises take their customer experience into control. In many companies, the customer experience is measured, but results are not actionable. Lumoa’s online service helps companies get fast customer insights across 60+ languages and focus on improvements instead of data. Their online service uses NPS (Net Promoter Score) or other customer experience metric scores, text feedback and customer-specific background information as a basis for analysis.
Sprout Social is a social media management tool created to help businesses grow their social media presence. The web application integrates with multiple social networks where consumers are engaging with businesses and brands. The application also offers team or individual engagement and publishing tools with in-depth analytics, brand monitoring, competitive insights and social CRM features. Sprout Social is known for its intuitive, easy-to-use web and mobile platforms.
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