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Capillary Technologies, Inc. is a leading provider of cloud-based software solutions that helps retailers to engage intelligently with customers through in-store, mobile, social media and e-mail channels. Capillary’s platform powers end-to-end customer engagement, clienteling, loyalty and social CRM for more than 150 major brands across 10,000 retail locations, bringing instant shopper gratification to over 75 million consumers across the United States, United Kingdom, Middle East, South Africa and the Asia-Pacific region. Capillary’s customers include industry leaders such as Benetton, Nicole Miller, Nike, Marks & Spencer, Puma, Pizza Hut and Tennis Express.
“In a low frequency, high-value purchase industry like jewellery, where Jewel Corner operates, a simple point rewards-based loyalty system is not very effective. We know that a continuous engagement process coupled with experiential rewards will do the magic in helping us seal the next purchase. Capillary Technologies with their in-depth know-how and service expertise have a proven record of helping brands achieve such feats.”
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