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Capillary Technologies, Inc. is a leading provider of cloud-based software solutions that helps retailers to engage intelligently with customers through in-store, mobile, social media and e-mail channels. Capillary’s platform powers end-to-end customer engagement, clienteling, loyalty and social CRM for more than 150 major brands across 10,000 retail locations, bringing instant shopper gratification to over 75 million consumers across the United States, United Kingdom, Middle East, South Africa and the Asia-Pacific region. Capillary’s customers include industry leaders such as Benetton, Nicole Miller, Nike, Marks & Spencer, Puma, Pizza Hut and Tennis Express.
“Keeping our existing customers loyal to Liali is what Capillary has been helping us to do. We leverage their domain expertise in consumer lifecycle journey to engage, retain and win …
“With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers …
"Capillary has enabled us to launch and promote a one-of-its-kind loyalty program in this country! Our business, spread across multiple brands was linked by Capillary’s ingenious platform, which allowed correlation …
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