Capillary Technologies, Inc. is a leading provider of cloud-based software solutions that helps retailers to engage intelligently with customers through in-store, mobile, social media and e-mail channels. Capillary’s platform powers end-to-end customer engagement, clienteling, loyalty and social CRM for more than 150 major brands across 10,000 retail locations, bringing instant shopper gratification to over 75 million consumers across the United States, United Kingdom, Middle East, South Africa and the Asia-Pacific region. Capillary’s customers include industry leaders such as Benetton, Nicole Miller, Nike, Marks & Spencer, Puma, Pizza Hut and Tennis Express.
“Capillary Insights+ helped us create individual customer profiles based on past purchase behaviour, while their Engage+ made it possible to provide better experiences through personalised lifecycle campaigns, with relevant product recommendations, and offers. This has helped Giordano consistently drive repeat sales by deepening our customer engagement, maximising our loyalty program in the process.”







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