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Capillary Technologies, Inc. is a leading provider of cloud-based software solutions that helps retailers to engage intelligently with customers through in-store, mobile, social media and e-mail channels. Capillary’s platform powers end-to-end customer engagement, clienteling, loyalty and social CRM for more than 150 major brands across 10,000 retail locations, bringing instant shopper gratification to over 75 million consumers across the United States, United Kingdom, Middle East, South Africa and the Asia-Pacific region. Capillary’s customers include industry leaders such as Benetton, Nicole Miller, Nike, Marks & Spencer, Puma, Pizza Hut and Tennis Express.
"Capillary's real-time vouchering technology allowed us to run multiple campaigns at store level, which were customized for each store. Leveraging personalization, these were based on customer demographics and buying behavior. These instant campaigns with focussed communication have allowed us to cross-sell and up-sell additional inventory, increasing per-store sales. Of course, the brand affinity it brings is a long-term plus!"
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