176 SurveyMonkey Testimonials

“We’ve worked hard to do a better job listening to our employees, and collecting valuable feedback through SurveyMonkey has allowed us to make significant improvements for drivers.”

“SurveyMonkey helped us start our business. We started using it from day one to validate our assumptions with customers.”

“Knowing that organizations and governments need that information, and knowing women feel an urgent need to be heard, we came up with the idea of doing a global mapping survey.”

"The really great thing about TechValidate is that we can tap into that 90% of our customer base that isn’t able to say something publicly. The fact that we are able to gather this information through this third party source [and use it in our marketing] is really invaluable to our organization."

“Another important result: we’re picking up additional new references from this platform as well. That is, we’re converting about 10-20% of that 90% who weren’t referencing in the traditional way, and converting them into traditional references.”

“With SurveyMonkey Enterprise, the College’s brand is consistent across surveys and users have access to top quality, 24/7 customer service whenever they need assistance.”

“SurveyMonkey made it so much easier for us to do that with this opportunity, and streamlined the process from conception to execution.”

“The companies that are going to excel in the world will be those that learn how to use tools like TechValidate to capture data and use it to make good, informed business decisions.”

“We needed a way to capture how we were doing with our best customers and where we can improve—that’s where the surveys came in.”

“What I love about the Engage product is we get a holistic, ongoing view for how our functional teams feel about how we operate and how happy and engaged they are with the business.”

“Customer satisfaction data from SurveyMonkey has become an important part of our account manager conversations with clients and having it all in Salesforce is very convenient.”

“We are a creative company and data shouldn’t dictate the kind of music we should commission and record. But it does help us validate what our customers want to use and listen to. It’s a great rearview mirror for where we’ve been and a fantastic way to validate our creative instincts.”

“Though it can sometimes be hard with difficult-to-fill positions, SurveyMonkey shortens our turnaround time. When I send out a feedback survey and give it a close date, that’s it—no additional running around before I move forward.”

“SurveyMonkey is such an integral tool to what we do as a team—the executive team, product managers, designers, engineers—all of us get together and we utilize the SurveyMonkey data to set our entire roadmap and strategy.”

“Then we decided to upgrade to an Enterprise account. I love using SurveyMonkey, it just makes my job so much easier.”