176 SurveyMonkey Testimonials

“We’ve worked hard to do a better job listening to our employees, and collecting valuable feedback through SurveyMonkey has allowed us to make significant improvements for drivers.”

“SurveyMonkey helped us start our business. We started using it from day one to validate our assumptions with customers.”

“Going to SurveyMonkey, we have gained the trust of our employees, and we’re getting better participation than ever.”

“TechValidate provided us a way to quickly get the information we needed to use in our SEO, marketing, sales, PR, and analyst relations programs. Through the process, we also identified 90 additional customers willing to be a reference.”

“Prior to TechValidate, we were like the person crawling in the desert parched, not having had anything to drink for like a week, you know just barely hanging onto life, and after TechValidate we were sitting poolside with an umbrella drink.”

“It’s very easy to navigate the [TechValidate] system, and when you’re done you get all this great eye-candy which then can then be used to populate presentations, white papers, data sheets, etc. Part of the issue we faced was customer fatigue. You have a customer that is a reference, and suddenly everyone wants to use them as a reference. the beauty about the [TechValidate] approach is that they say something, and it is captured in a visually pleasant format that you can repurpose.”

“If you are a marketing professional and you are not taking advantage of TechValidate, you are leaving great marketing on the table. Your customers are your best salespeople, and if you are not reaching out to them you are missing half the game.”

“TechValidate has been a great tool for us. We’ve been able to collect data on customers who otherwise might not be willing to give us PR or legal approval to use their name.”

“I absolutely would recommend TechValidate for one really simple reason: there’s always going to be a challenge in getting customers to speak on your behalf.”

“TechValidate provides you a tool that allows you to go out and reach out to those customers and ask very specific questions, in a very concise way; [TechValidate] enables you to gather metrics. It’s not just the single voice – it’s the voice of the crowd. And it’s that crowd that has influence over what the market is doing.”

"SurveyMonkey has really been helpful for us to understand where our trends are going and really helps us predict things."

"Overview is better and the way the reports are made with the drill down into countries the ability to go back to customers has increased."

"SurveyMonkey CX allows our business to have a universal view of NPS across channels (online and in-store). Also, it allows us to quickly and easily amend questionnaires with seasonal questions."

"Customer feedback has been a great resource and easy to use."

“One of the reasons we’ve chosen TechValidate is around two key areas: 1) customer proof points – being able to communicate those quickly and 2) fast time to market for sales and marketing teams – getting the proofpoints in their hands, quick and fast, verified by a third party…It [TechValidate] allows us to credibly talk to our prospect.”