“We’ve worked hard to do a better job listening to our employees, and collecting valuable feedback through SurveyMonkey has allowed us to make significant improvements for drivers.”
“SurveyMonkey helped us start our business. We started using it from day one to validate our assumptions with customers.”
“SurveyMonkey made it so much easier for us to do that with this opportunity, and streamlined the process from conception to execution.”
“Data collected via SurveyMonkey is a key component of a larger ecosystem of processes and data sources that drive positive outcomes for Year Up graduates.”
“The grant program load this system currently carries is big -- it would be head-spinning to imagine delivering and managing all of these programs without SurveyMonkey Apply.”
“I’ve run 40 surveys in the past year, year and a half. I don’t even want to think about what that would cost if I paid someone else to do them.”
“The data collection turnaround time was unparalleled. We launched our survey in the morning and it was completed that evening.”
“TechValidate helps us build trust throughout the sales cycle, which gives prospects the confidence they need to become customers.”
“SurveyMonkey CX has allowed us to collect real-time transactional customer sentiments, which I’d say is the most important part of what we’re doing here. It’s cutting through all of the noise to get to the heart of what customers actually value and identify how we can move the customer experience needle on initiatives that matter most to them.”
“Feedback has made a huge difference in my corner of the world, and I think it could make a huge difference for other parts of the business as well.”
“SurveyMonkey checked off two buy-in factors: SurveyMonkey understands GDPR. SurveyMonkey gets Salesforce. That’s huge for us.”
“Going to SurveyMonkey, we have gained the trust of our employees, and we’re getting better participation than ever.”
“We’re using Survey Monkey CX to gather Net Promoter Score data to understand what keeps our members happy and what our members might be looking for as they continue to use Planet Fitness.”
"SurveyMonkey helps us get consumer input in a short period of time for a relatively small budget.”
“It used to take me hours to manually send out client surveys, so I could only target a few per month. We weren’t getting the volume we wanted, and it was a headache getting the reports pulled manually. SurveyMonkey CX has eliminated my time spent sending surveys. We now have a pulse on our travelers that we didn’t have before.”