176 SurveyMonkey Testimonials

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  • “We’ve worked hard to do a better job listening to our employees, and collecting valuable feedback through SurveyMonkey has allowed us to make significant improvements for drivers.”

  • “SurveyMonkey helped us start our business. We started using it from day one to validate our assumptions with customers.”

  • “Without SurveyMonkey Apply, we would not have been able to create such a robust application and tracking system like we did. There would have been paper or something difficult to translate to a digital platform, and with everyone working from home, digital was mandatory. As of today, 24 hours later, we have 76 applications in process, 16 in review and 10 approved for funding. The timing is unbelievable. Talk about seamless, and completely digital.”

  • “If we wanted to make small changes to a questionnaire or do additional analysis, we were dependent on the agency to do it for us. Also they just lacked the context behind why the data was moving a certain way in a report. That’s why we choose to use SurveyMonkey Audience.”

  • “Data collected via SurveyMonkey is a key component of a larger ecosystem of processes and data sources that drive positive outcomes for Year Up graduates.”

  • “The grant program load this system currently carries is big -- it would be head-spinning to imagine delivering and managing all of these programs without SurveyMonkey Apply.”

  • “I’ve run 40 surveys in the past year, year and a half. I don’t even want to think about what that would cost if I paid someone else to do them.”

  • “The data collection turnaround time was unparalleled. We launched our survey in the morning and it was completed that evening.”

  • “TechValidate helps us build trust throughout the sales cycle, which gives prospects the confidence they need to become customers.”

  • “SurveyMonkey CX has allowed us to collect real-time transactional customer sentiments, which I’d say is the most important part of what we’re doing here. It’s cutting through all of the noise to get to the heart of what customers actually value and identify how we can move the customer experience needle on initiatives that matter most to them.”

  • “Feedback has made a huge difference in my corner of the world, and I think it could make a huge difference for other parts of the business as well.”

  • “SurveyMonkey checked off two buy-in factors: SurveyMonkey understands GDPR. SurveyMonkey gets Salesforce. That’s huge for us.”

  • “Going to SurveyMonkey, we have gained the trust of our employees, and we’re getting better participation than ever.”

  • “We’re using Survey Monkey CX to gather Net Promoter Score data to understand what keeps our members happy and what our members might be looking for as they continue to use Planet Fitness.”

  • "SurveyMonkey helps us get consumer input in a short period of time for a relatively small budget.”