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SurveyMethods Testimonials

  • “SurveyMethods has been a vital tool in the development and enhancement of our internal training programs. Survey design, implementation, and analysis could not be any easier, even for those with no survey development experience."

    Michael SchickDeputy Chief EMS, Training and Professional Development

  • “As a non-profit organization it is important to us to find the latest technology that allows us to work like a for-profit industry. Survey Methods has allowed us to quickly reach our national audience and improve our organizational strategies with amazing results."

    Stacy MottSmart Girl Politics
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    Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.

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    Qualaroo is a SaaS company that enables companies to gain valuable insights from their prospects and customers in real time. Qualaroo’s mission is to help companies understand why their customers and prospects make decisions. Understanding the why helps drive better business results from improving your web conversion rate, increasing product engagement, reducing churn and more.

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    Survey Analytics started in Seattle, WA in 2002 and is one of the industries leading providers of multi platform market research software and innovative technologies. In 2008 Survey Analytics made Inc. Magazine's list of the fastest-growing private companies ranking 25th among business-service providers. In 2011 Survey Analytics expanded and opened a second U.S. office in Cincinnati, OH and a Development Center in Pune, India. Combined their team holds over 10 years of experience in market research and software development.

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