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ClickTools

Read 18 ClickTools reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch 3 customer videos to see why companies chose ClickTools as their Online Survey Software

Clicktools provides a cloud-based solution that enables organizations to collect, centralize, and act on customer feedback, leveraging the power of CRM. Since 2001, Clicktools surveys have helped organizations of all sizes and across industries improve customer experience and loyalty. Thousands of marketing, sales, and support professionals worldwide use Clicktools to collect information through surveys, scripts, and forms; centralize the data in CRM; and act on insights to deepen customer relationships.

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  • 18 Testimonials View
  • 18 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 3450 reference ratings
4.7/5.0 (3450)

18Testimonials

  • “The selection process took longer than the implementation process. We were up and running with Clicktools in two weeks.”

    Doug Adams Senior Vice President, Engineering, FusionStorm

  • "We looked at all the major survey solution providers, and Clicktools offered the best solution to meet all our requirements. We can now modify survey content instantly."

    Marilyn Otto Vice President of Customer Experience, PBBI

  • “We could have developed our own solution, but when we discovered Clicktools, we realized that would be reinventing the wheel.”

    Richard Pomeroy Project Manager, Liquid Friday
17 more testimonials currently locked

18 Case Studies

  • Standard & Poor’s trust Clicktools to care for their clients’ Satisfaction Results

    Raj Bansal Senior Director, Global CRM

  • Clicktools saves Plantronics thousands of dollars and improves overall call center efficiency

    Ed Romson Director, Global Customer Care, Plantronics

  • Clicktools Delivers a Cost Effective & Robust Solution for Barclays to Survey …

    Gary Hull Proposition Design Manager
17 more case studies currently locked

3 Customer Videos

  • Clicktools Saves Plantronics Thousands of Dollars and Improves Overall Call Center Efficiency
    Play Video
    Edward H. Romson Senior Director, Global Customer Care
  • UBM Advanstar - Customer Success Story (Dolores Defilippis - CRM Business Analyst)
    Play Video
    Dolores Defilippis CRM Business Analyst
  • How they use Clicktools and Salesforce to integrate customer feedback directly into CRM
    Play Video
    Samantha Lang Marketing Communication Manager
2 more videos currently locked

Additional ClickTools Information & Resources

Read ClickTools Reviews, Testimonials & Customer References from 18 real ClickTools customers.

Browse ClickTools Case Studies, Customer Success Stories, & Customer References from 18 businesses that use ClickTools.

Watch ClickTools Customer Videos to learn why 3 businesses chose ClickTools.

FeaturedCustomers has 1,904,932+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.