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ClickTools Case Studies

  • FinancialForce Uses Clicktools to Expand their Feedback Program

    Addy ClarkManager

  • Voices.com Relies on Clicktools to Maintain a 95% Customer Satisfaction Rating

    David CiccarelliCEO, Voices.com
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    Customer References564 total
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    Qualtrics is the technology platform that organizations use to listen, understand, and take action on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments and entire organizations to manage the four core experiences of business—customer, employee, product and brand—on one platform. Over 10,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture and build iconic brands. To learn more, please visit www.qualtrics.com.

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    Client Heartbeat is a simple customer feedback tool for accounting firms, that surveys customers, measures satisfaction and identifies those that are 'at risk'. The tool works by sending personalized email surveys to customers (and getting industry high response rates of over 60%). Unlike generic survey tools, Client Heartbeat tracks changes in customer satisfaction in combination with industry data, to give intelligence behind the results. With inbuilt benchmarking features, Client Heartbeat compares satisfaction levels and performance against other companies of similar size and industry.

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    Outgrow old marketing! Interactive Content is here to stay. They help you create beautiful, interactive calculators, quizzes, recommendations, polls, and chatbots to delight your customers & generate leads. their simple yet powerful drag and drop builder and custom managed service allow businesses to quickly create highly engaging & value driven Cost Estimators, Savings/ROI calculators & other types of online interactive content, through an easy to use interface. Because of its uniquely beautiful design & functionalities, Outgrow's brand new interactive content is a game changer for improving Website Engagement & Lead Generation.

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