Retently

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Read 19 Retently reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Net Promoter Score (NPS) Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 12Case StudiesView
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Customer Rating Review Scorebased on 1592 reference ratings
4.8/5.0 (1592)
  • 2025
    Fall 2025Rising StarNet Promoter Score (NPS) Software

Featured Testimonials

  • “It’s not the score that matters; it’s what you do with it to make promoters that really counts.”

  • "The product is super simple to set up and manage. Very intuitive. But the best of all is their support. They are literally always available to dedicate time to me and my business challenges."

  • "The product is easy to use, yet includes a lot of relevant features, and gives us a great overview of the NPS results. The service is exceptionally good. We always receive instant answers to any question and personal demonstrations if it's required."

Featured Case Studies

  • How Mention Hacked NPS to Boost Customer Satisfaction

  • How Retently Automated Customer Feedback Analysis Using MonkeyLearn

  • PSD tracks customer satisfaction at every stage of the customer journey

Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Retently.