Retently

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Read 19 Retently reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Net Promoter Score (NPS) Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 19TestimonialsView
  • 12Case StudiesView
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Customer Rating Review Scorebased on 1623 reference ratings
4.8/5.0 (1623)
  • 2025
    Fall 2025Rising StarNet Promoter Score (NPS) Software

Featured Testimonials

  • "The product is easy to use, yet includes a lot of relevant features, and gives us a great overview of the NPS results. The service is exceptionally good. We always receive instant answers to any question and personal demonstrations if it's required."

  • "It's easy to set up and use. And it simply works."

  • "I found Retently on Google without any other kind of research, and I decided to pull the trigger. I'm blown away. I think it's a lot cheaper and better than anything I've used. We’re saving about 50% by choosing this platform compared to others. I loved how simple it was to get started tracking NPS and CES with Retently. I had some questions getting set up, and they handled it within five minutes. As a customer, I love supporting these companies that actually care. I want my negative and positive feedback to actually mean something."

Featured Case Studies

  • JRB prioritizes CX, building lasting relationships that drive customer LTV

  • PSD tracks customer satisfaction at every stage of the customer journey

  • How Mention Hacked NPS to Boost Customer Satisfaction

Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Retently.