Retently

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Read 19 Retently reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Net Promoter Score (NPS) Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 19 Testimonials View
  • 12 Case Studies View
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Customer Rating Review Score based on 1664 reference ratings
4.8/5.0 (1664)
  • Fall 2025 Rising Star Net Promoter Score (NPS) Software
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Featured Testimonials

  • "We've been blown away by the response rate of in-app surveys. Using our old solution, our response rate was about 13%. Over the last 24 hours, our response rate has …

    Chris Brubaker SVP, Marketing

  • "It's easy to set up and use. And it simply works."

    Derk Ihler Head of Customer Success

  • "Retently finally offered us what we needed - an easy way to send NPS surveys. Plus, we had a much easier time making sense of customer feedback thanks to the …

    Alicia Kent Director of Growth
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Featured Case Studies

  • SpearmintLOVE measures customer satisfaction after each purchase

    Alicia Kent Director of Growth

  • Zyte Boosts NPS Through Seamless Integrations

    Pablo Hoffmann Co-Founder and Director

  • Splitit increased their NPS by 51% using Retently

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Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Retently.

FeaturedCustomers has 1,906,061+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.