Retently

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Read 19 Retently reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Customer Feedback Management Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 19 Testimonials View
  • 16 Case Studies View
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Customer Rating Review Score based on 1879 reference ratings
4.8/5.0 (1879)
  • Fall 2025 Rising Star Net Promoter Score (NPS) Software
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Featured Testimonials

  • "Everything is easy to find and is very flexible. The support from the Product team is outstanding and will often take suggestions from clients and implement. I feel like my …

    Nerissa Roberts Senior Operations Manager

  • "Retently is the only tool that we have reviewed that scored 95% on our scorecard, and we have been left extremely satisfied and surprised about the genuine greatness of this …

    Elizabeth Lang Digital Marketing

  • "Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction!"

    Henrik Eriksson Admin Specialist
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Featured Case Studies

  • PSD Underwear achieves 72% NPS with Retently

    Gian Singh Director of Ecommerce

  • Jones Road Beauty cuts CX costs by 50% with Retently

    Eli Weiss Sr Director of CX & Retention

  • Adobe boosts CX with Retently’s 2-week rapid learning loop

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Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Retently.

FeaturedCustomers has 2,129,522+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.