Retently

Premium
Read 19 Retently reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Net Promoter Score (NPS) Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

Show more
Category:
  • 19TestimonialsView
  • 12Case StudiesView
  • No
    Videos Yet     Customer Videos
Customer Rating Review Scorebased on 1601 reference ratings
4.8/5.0 (1601)
  • 2025
    Fall 2025Rising StarNet Promoter Score (NPS) Software
    Press ReleaseReport

More from Retently

Featured Testimonials

  • "Before implementing Retently, we were reacting to customer feedback. Now, we are proactively addressing potential problems and focusing on opportunities to scale our business. The reporting features are incredibly helpful in identifying areas for improvement. The tool is also user-friendly, and the customer support team is always available to answer any questions. I highly recommend giving it a try."

    Nuria TainProduct

  • "Retently has played a big role in helping us to reduce churn by acting quickly on the feedback provided and get quotes and testimonials. Fantastic support team, which is always on hand to help with any questions. I would highly recommend it!"

    Keith HaydenCustomer Marketing

  • "Retently finally offered us what we needed - an easy way to send NPS surveys. Plus, we had a much easier time making sense of customer feedback thanks to the platform’s UI. That allowed us to make better business decisions like prioritizing shipping policy improvements and allocating more resources to our customer support department."

    Alicia KentDirector of Growth
Load additional Testimonials

Featured Case Studies

  • Scrapinghub Boosts NPS Through Seamless Integrations

  • Precis Digital is Supercharging Client Experience for Data-Driven Marketing Teams

    Henrik ErikssonAdmin Specialist

  • PensionBee turns behavior trends into improvement opportunities

    Nuria TainProduct
Load additional Case Studies

Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Retently.

FeaturedCustomers has 1,882,634+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.