Retently

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Read 19 Retently reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Net Promoter Score (NPS) Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 12Case StudiesView
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Customer Rating Review Scorebased on 1490 reference ratings
4.8/5.0 (1490)
  • 2024
    Fall 2024Rising StarNet Promoter Score (NPS) Software

Featured Testimonials

  • "Retently has played a big role in helping us to reduce churn by acting quickly on the feedback provided and get quotes and testimonials. Fantastic support team, which is always on hand to help with any questions. I would highly recommend it!"

  • "Retently is intuitive, fully customizable and automated, and we were able to integrate with the services that we're using. We now have a much easier time understanding customer needs and acting on them in a timely manner."

  • "I found Retently on Google without any other kind of research, and I decided to pull the trigger. I'm blown away. I think it's a lot cheaper and better than anything I've used. We’re saving about 50% by choosing this platform compared to others. I loved how simple it was to get started tracking NPS and CES with Retently. I had some questions getting set up, and they handled it within five minutes. As a customer, I love supporting these companies that actually care. I want my negative and positive feedback to actually mean something."

Featured Case Studies

  • Umart has decreased twice the Customer Experience operations cost

  • How Mention Hacked NPS to Boost Customer Satisfaction

  • Splitit increased their NPS by 51% using Retently

Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Retently.