Retently

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Read 19 Retently reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Net Promoter Score (NPS) Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 12 Case Studies View
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Customer Rating Review Score based on 1735 reference ratings
4.8/5.0 (1735)
  • Fall 2025 Rising Star Net Promoter Score (NPS) Software
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Featured Testimonials

  • "We've been blown away by the response rate of in-app surveys. Using our old solution, our response rate was about 13%. Over the last 24 hours, our response rate has …

    Chris Brubaker SVP, Marketing

  • "Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction!"

    Henrik Eriksson Admin Specialist

  • "Retently finally offered us what we needed - an easy way to send NPS surveys. Plus, we had a much easier time making sense of customer feedback thanks to the …

    Alicia Kent Director of Growth
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Featured Case Studies

  • How Mention Hacked NPS to Boost Customer Satisfaction

  • PSD tracks customer satisfaction at every stage of the customer journey

    Gian Singh Director of Ecommerce

  • How Does Typeform Boost Customer Satisfaction Using NPS

    David Apple Director of Customer Success
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Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Retently.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.