Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.
"I found Retently on Google without any other kind of research, and I decided to pull the trigger. I'm blown away. I think it's a lot cheaper and better than anything I've used. We’re saving about 50% by choosing this platform compared to others. I loved how simple it was to get started tracking NPS and CES with Retently. I had some questions getting set up, and they handled it within five minutes. As a customer, I love supporting these companies that actually care. I want my negative and positive feedback to actually mean something."
"Retently finally offered us what we needed - an easy way to send NPS surveys. Plus, we had a much easier time making sense of customer feedback thanks to the platform’s UI. That allowed us to make better business decisions like prioritizing shipping policy improvements and allocating more resources to our customer support department."
"Everything is easy to find and is very flexible. The support from the Product team is outstanding and will often take suggestions from clients and implement. I feel like my voice and concerns are being heard."
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