Retently

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Read 19 Retently reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Net Promoter Score (NPS) Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 12 Case Studies View
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Customer Rating Review Score based on 1789 reference ratings
4.8/5.0 (1789)
  • Fall 2025 Rising Star Net Promoter Score (NPS) Software
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Featured Testimonials

  • "Retently has played a big role in helping us to reduce churn by acting quickly on the feedback provided and get quotes and testimonials. Fantastic support team, which is always …

    Keith Hayden Customer Marketing

  • "Since migrating our CX survey system to Retently, we've been able to collect feedback, ratings, and service scores at every key point of our shopping experience. Leveraging NPS surveys, CES …

    Gian Singh Director of Ecommerce

  • "Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction!"

    Henrik Eriksson Admin Specialist
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Featured Case Studies

  • Umart has decreased twice the Customer Experience operations cost

    Evan Casey Head of Customer Service

  • How Mention Hacked NPS to Boost Customer Satisfaction

  • How Retently Automated Customer Feedback Analysis Using MonkeyLearn

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Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Retently.

FeaturedCustomers has 1,974,737+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.