Retently

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Read 19 Retently reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Customer Feedback Management Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 19 Testimonials View
  • 16 Case Studies View
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Customer Rating Review Score based on 1841 reference ratings
4.8/5.0 (1841)
  • Fall 2025 Rising Star Net Promoter Score (NPS) Software
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Featured Testimonials

  • "Retently finally offered us what we needed - an easy way to send NPS surveys. Plus, we had a much easier time making sense of customer feedback thanks to the …

    Alicia Kent Director of Growth

  • "Great customer service! Really fast and solution oriented. Just keep on going."

    Christian Arzt Business Development Manager

  • "Since migrating our CX survey system to Retently, we've been able to collect feedback, ratings, and service scores at every key point of our shopping experience. Leveraging NPS surveys, CES …

    Gian Singh Director of Ecommerce
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Featured Case Studies

  • Precis Digital is Supercharging Client Experience for Data-Driven Marketing Teams

    Henrik Eriksson Admin Specialist

  • How Retently Automated Customer Feedback Analysis Using MonkeyLearn

  • Splitit increased their NPS by 51% using Retently

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Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Retently.

FeaturedCustomers has 2,092,709+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.