Retently

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Read 19 Retently reviews and testimonials from customers, explore 16 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Customer Feedback Management Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 19 Testimonials View
  • 16 Case Studies View
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Customer Rating Review Score based on 1821 reference ratings
4.8/5.0 (1821)
  • Fall 2025 Rising Star Net Promoter Score (NPS) Software
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Featured Testimonials

  • "The product is easy to use, yet includes a lot of relevant features, and gives us a great overview of the NPS results. The service is exceptionally good. We always …

    Anja Hartzell Customer Success Officer

  • "Retently is the only tool that we have reviewed that scored 95% on our scorecard, and we have been left extremely satisfied and surprised about the genuine greatness of this …

    Elizabeth Lang Digital Marketing

  • “It’s not the score that matters; it’s what you do with it to make promoters that really counts.”

    Fred Reichheld Bain & Company
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Featured Case Studies

  • Precis Digital is Supercharging Client Experience for Data-Driven Marketing Teams

    Henrik Eriksson Admin Specialist

  • How Mention Hacked NPS to Boost Customer Satisfaction

  • Airbnb analyzes 393 million reservations with Retently

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Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 16 businesses that use Retently.

FeaturedCustomers has 2,053,340+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.