Retently

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Read 19 Retently reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Net Promoter Score (NPS) Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 19TestimonialsView
  • 12Case StudiesView
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    Videos Yet     Customer Videos
Customer Rating Review Scorebased on 1629 reference ratings
4.8/5.0 (1629)
  • 2025
    Fall 2025Rising StarNet Promoter Score (NPS) Software
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Featured Testimonials

  • "Great customer experience, very accommodating to our company's ever-changing list of requirements."

    Tim NiziakDigital Marketing Manager

  • "Retently is the only tool that we have reviewed that scored 95% on our scorecard, and we have been left extremely satisfied and surprised about the genuine greatness of this product. I will definitely recommend Retently."

    Elizabeth LangDigital Marketing

  • "It's easy to set up and use. And it simply works."

    Derk IhlerHead of Customer Success
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Featured Case Studies

  • Umart has decreased twice the Customer Experience operations cost

    Evan CaseyHead of Customer Service

  • Scrapinghub Boosts NPS Through Seamless Integrations

  • PSD tracks customer satisfaction at every stage of the customer journey

    Gian SinghDirector of Ecommerce
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Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Retently.

FeaturedCustomers has 1,891,558+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.