Retently

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Read 19 Retently reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Retently as their Net Promoter Score (NPS) Software

Retently is a Customer Success Platform for subscription businesses. It helps increase revenue and customer retention by gathering, processing and enriching various business data and providing enhanced tools for improving customer communications and reducing customer churn.

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  • 19TestimonialsView
  • 12Case StudiesView
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Customer Rating Review Scorebased on 1534 reference ratings
4.8/5.0 (1534)
  • 2024
    Fall 2024Rising StarNet Promoter Score (NPS) Software
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Featured Testimonials

  • “It’s not the score that matters; it’s what you do with it to make promoters that really counts.”

    Fred ReichheldBain & Company

  • "The product is super simple to set up and manage. Very intuitive. But the best of all is their support. They are literally always available to dedicate time to me and my business challenges."

    Nicolas CostaDirector of Customer Operations

  • "Since migrating our CX survey system to Retently, we've been able to collect feedback, ratings, and service scores at every key point of our shopping experience. Leveraging NPS surveys, CES in-app/on-site, CSAT married with Zendesk, and Delivery Satisfaction surveys we've been able to better understand our customers and make more informed decisions."

    Gian SinghDirector of Ecommerce
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Featured Case Studies

  • How Retently Automated Customer Feedback Analysis Using MonkeyLearn

  • Splitit increased their NPS by 51% using Retently

  • SpearmintLOVE measures customer satisfaction after each purchase

    Alicia KentDirector of Growth
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Additional Retently Information & Resources

Read Retently Reviews, Testimonials & Customer References from 19 real Retently customers.

Browse Retently Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Retently.

FeaturedCustomers has 1,854,009+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.