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“Surfboard has removed the phone-anxiety for our Surfers. Its smart rules allow us work through queries on an equal footing for both phone and email.”
"Surfboard has saved me an enormous amount of time in scheduling. Knowing that our channels will be covered appropriately with the right surfers at the right time is invaluable to us. We’ll always have to react to unexpected situations that crop up throughout the day but with Surfboard’s scheduling capabilities, …
Assembled aims to transform and elevate customer support. workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers. customers include some …
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your …
Humanity is the leading cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent. Organizations of all sizes receive unprecedented insight into their operations, and actionable data …
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