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Surfboard

Read 23 Surfboard reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 1 customer videos to see why companies chose Surfboard as their Workforce Management Systems

Surfboard is on a mission to make work more human. They help customer service leaders achieve happier customers and happier teams by providing a simple, smart, and fair way to schedule support teams. World-class growth companies who care deeply about employee well-being and customer care adopt Surfboard to save hours on shift planning, increase team productivity and improve customer satisfaction.

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  • 23 Testimonials View
  • 19 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1016 reference ratings
4.8/5.0 (1016)

23Testimonials

  • "I can’t imagine how we would do anything without Surfboard. As our team has grown, it’s grown with us. We’ve got multiple outsourced teams and Surfboard makes it really easy …

    Isobel Mills Lead Customer Delight Manager

  • “I had worked with other workforce management systems before and looked to Surfboard to give me a single source of truth but with a relentless focus on building what matters …

    Phil Andrews Head of Customer Service

  • "Surfboard helps us organise ourselves better, cover all our responsibilities and provide better service to our customers. Additionally, we used to manually manage scheduling ourselves and now Surfboard manages most …

    Marina Romero Customer Love Manager
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19 Case Studies

  • Paymentology improve utilisation by +17% with Surfboard

    Jacqueline du Plooy Regional Customer Support Manager

  • Katkin expand their support team with Surfboard

    Luke Bishop Head of CX

  • Lingoda clear email backlog through forecast-driven scheduling with Surfboard

    Alexandre Moreira Workforce Manager
18 more case studies currently locked

1 Customer Videos

  • Mercuryo - Customer Success Story (Phil Andrews - Head of Customer Service)
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    Phil Andrews Head of Customer Service
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Additional Surfboard Information & Resources

Read Surfboard Reviews, Testimonials & Customer References from 23 real Surfboard customers.

Browse Surfboard Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Surfboard.

Watch Surfboard Customer Videos to learn why 1 businesses chose Surfboard.

FeaturedCustomers has 2,095,030+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.