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Surfboard

Read 23 Surfboard reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 1 customer videos to see why companies chose Surfboard as their Employee Scheduling Software

Surfboard is on a mission to make work more human. They help customer service leaders achieve happier customers and happier teams by providing a simple, smart, and fair way to schedule support teams. World-class growth companies who care deeply about employee well-being and customer care adopt Surfboard to save hours on shift planning, increase team productivity and improve customer satisfaction.

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  • 23 Testimonials View
  • 19 Case Studies View
  • 1 Customer Videos View
Customer Rating Review Score based on 1048 reference ratings
4.8/5.0 (1048)

23Testimonials

  • “Before Surfboard, a significant chunk of our time was dedicated to organising and coordinating the team. It was a manual, time-consuming process that often led to inefficiencies. After the implementation …

    Charlotte Member Happiness Operations Manager

  • “I genuinely believe Surfboard is game-changing and ultimately a must-have for start-ups once they drift into 15+ seats.”

    Luke Bishop Head of CX

  • “Surfboard has removed the phone-anxiety for our Surfers. Its smart rules allow us work through queries on an equal footing for both phone and email.”

    George New Head of Customer Experience
22 more testimonials currently locked

19 Case Studies

  • Mercuryo attains a 90%+ service level with Surfboard

    Phil Andrews Head of Customer Service

  • Bloom & Wild improve forecasting accuracy by 33% with Surfboard to reduce …

    Caitlin Macrae Customer Delight Manage

  • BPO The Consumer Helpline guarantees customer SLAs with Surfboard WFM

    Scott Williams Workforce Manager
18 more case studies currently locked

1 Customer Videos

  • Mercuryo - Customer Success Story (Phil Andrews - Head of Customer Service)
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    Phil Andrews Head of Customer Service
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Additional Surfboard Information & Resources

Read Surfboard Reviews, Testimonials & Customer References from 23 real Surfboard customers.

Browse Surfboard Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Surfboard.

Watch Surfboard Customer Videos to learn why 1 businesses chose Surfboard.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.