Surfboard is on a mission to make work more human. They help customer service leaders achieve happier customers and happier teams by providing a simple, smart, and fair way to schedule support teams. World-class growth companies who care deeply about employee well-being and customer care adopt Surfboard to save hours on shift planning, increase team productivity and improve customer satisfaction.
“As our team grew by 20x in 18 months, Surfboard was exactly what we needed to maintain high quality customer service at scale. Surfboard automatically schedules our team to meet our SLAs in the most efficient way possible. With Surfboard, I have full confidence that our customer experience team is running to plan and that we’re able to provide fast response times in line with what our customers expect of us.”
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