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“I had worked with other workforce management systems before and looked to Surfboard to give me a single source of truth but with a relentless focus on building what matters really well, rather than building too much the way other systems have done.”
"Surfboard gives us the granularity we want in order to assess the number of staff needed for each task by day and time of the week."
Assembled aims to transform and elevate customer support. workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers. customers include some …
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your …
Andjaro is a platform that allows mapping, reallocation and load balancing of internal workforce in medium and large organizations, especially when workforce is spread across multiple sites. Instead of hiring …
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