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“Surfboard has removed the phone-anxiety for our Surfers. Its smart rules allow us work through queries on an equal footing for both phone and email.”
“Thanks to Surfboard we were able to clear our backlog to zero and now have scheduling processes in place to avoid it from creeping up again.”
Assembled aims to transform and elevate customer support. workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers. customers include some …
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your …
eSchedule is powerful and easy-to-use online employee scheduling software that ensures your workforce is at the right place at the right time. Businesses of all sizes can increase their labor …
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