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"Surfboard has saved me an enormous amount of time in scheduling. Knowing that our channels will be covered appropriately with the right surfers at the right time is invaluable to us. We’ll always have to react to unexpected situations that crop up throughout the day but with Surfboard’s scheduling capabilities, …
“We’re still a small team but love that we already have Surfboard in place so that as we grow we can plan headcount based on actual data and make sure that we’re always working on the right things for the business.”
Assembled aims to transform and elevate customer support. workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers. customers include some …
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your …
Ascender (formerly known as Talent2 HRMS), is the leading payroll and learning outsourcing provider in the Asia-Pacific and Middle East region. They are a human-made organisation that sets the bar …
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