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“I had worked with other workforce management systems before and looked to Surfboard to give me a single source of truth but with a relentless focus on building what matters really well, rather than building too much the way other systems have done.”
“As our team grew by 20x in 18 months, Surfboard was exactly what we needed to maintain high quality customer service at scale. Surfboard automatically schedules our team to meet our SLAs in the most efficient way possible. With Surfboard, I have full confidence that our customer experience team is …
Assembled aims to transform and elevate customer support. workforce management platform helps teams solve forecasting, scheduling, and analytics in order to provide great experiences for their customers. customers include some …
PlayVox is the Quality Assurance software that helps you engage and empower your agents. With PlayVox you can monitor your customer service interactions across different communication channels by bringing your …
The NHS Employers organisation is the voice of employers in the NHS, supporting them to put patients first. Their vision is to be the authoritative voice of workforce leaders and …
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