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SugarCRM

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Read 260 SugarCRM reviews and testimonials from customers, explore 188 case studies and customer success stories, and watch 26 customer videos to see why companies chose SugarCRM as their Customer Relationship Management (CRM)

SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience.

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  • 260 Testimonials View
  • 188 Case Studies View
  • 26 Customer Videos View
Customer Rating Review Score based on 6959 reference ratings
4.7/5.0 (6959)
  • Winter 2026 Market Leader CRM Software
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260Testimonials

  • "With Sugar, we fixed our order entry problem, which fixed forecasting and reporting. Sugar has brought our business to the point where we can start hiring people and eliminated our …

    Joe Harper Partner

  • "We’re already back to the same level of efficiency and capability that we had with Salesforce, and we are beginning to take advantage of the switch to extend CRM capabilities …

    Brad Kirchhofer Chief Operating Officer

  • “When we came to SugarCRM, they treated our little tasks like they were important. That really impressed a small company like ours.”

    Jay Carter Senior Software Engineer
259 more testimonials currently locked

188 Case Studies

  • SDB Delivers 50 Percent Sales Growth with SugarCRM Solution

    Helga Fernandez Project Manager

  • SugarCRM Ensures Leading Digital Marketing Agency Handles Every Detail with Precision

    Ben Norman Managing Director

  • CRM supports clarity and excellence in a business where special experience is …

    Lars Larsen Owner
187 more case studies currently locked

26 Customer Videos

25 more videos currently locked

Additional SugarCRM Information & Resources

Read SugarCRM Reviews, Testimonials & Customer References from 260 real SugarCRM customers.

Browse SugarCRM Case Studies, Customer Success Stories, & Customer References from 188 businesses that use SugarCRM.

Watch SugarCRM Customer Videos to learn why 26 businesses chose SugarCRM.

Explore answers to frequently asked questions about SugarCRM.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.