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SugarCRM

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Read 260 SugarCRM reviews and testimonials from customers, explore 188 case studies and customer success stories, and watch 26 customer videos to see why companies chose SugarCRM as their Customer Relationship Management (CRM)

SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience.

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  • 260 Testimonials View
  • 188 Case Studies View
  • 26 Customer Videos View
Customer Rating Review Score based on 6819 reference ratings
4.7/5.0 (6819)
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260Testimonials

  • "Our employees really appreciate that Sugar provides unified access to customer information. And we want to integrate task management, workflows, email marketing, and our ecommerce activities with the Sugar platform …

    Jens Nitschke CRM Project Manager

  • “We are looking into using it for touch point marketing and potentially lead scoring. In between receiving a lead and booking the move we’re looking to do more outreach to …

    Elizabeth Domin Marketing and Business Systems Analyst

  • “We expect to see a 20% increase in sales thanks to deploying Sugar.”

    Mike Leach Sales Manager
259 more testimonials currently locked

188 Case Studies

  • Verticality Reduces Costs 30 Percent with Customized SugarCRM Solution for IT Recruitment

    Rob de Main Director, Verticality Ltd.

  • Marine Instruments Optimizes Customer Service with SugarCRM

    Jorge P. Commercial Director

  • Western Australia Home Builder Takes to the Cloud for Sales Processes That …

    Pep Oliveri Chief Technology Officer
187 more case studies currently locked

26 Customer Videos

  • Unite - Customer Success Story (Julia Weinhold - CRM Team-Lead)
    Play Video
    Julia Weinhold CRM Team-Lead
  • Electrical manufacturer streamlines global sales processes and support
    Play Video
    Lars Ohlsson Team Lead CRM and Pricing
  • From Constant Emailing to Simple Notifications
    Play Video
    Alice Blade Sales Operations & Renewals Manager
25 more videos currently locked

Additional SugarCRM Information & Resources

Read SugarCRM Reviews, Testimonials & Customer References from 260 real SugarCRM customers.

Browse SugarCRM Case Studies, Customer Success Stories, & Customer References from 188 businesses that use SugarCRM.

Watch SugarCRM Customer Videos to learn why 26 businesses chose SugarCRM.

Explore answers to frequently asked questions about SugarCRM.

FeaturedCustomers has 1,906,158+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.