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SugarCRM

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Read 260 SugarCRM reviews and testimonials from customers, explore 204 case studies and customer success stories, and watch 26 customer videos to see why companies chose SugarCRM as their Marketing Automation Software

SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience.

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  • 260 Testimonials View
  • 204 Case Studies View
  • 26 Customer Videos View
Customer Rating Review Score based on 7328 reference ratings
4.7/5.0 (7328)
  • Winter 2026 Market Leader CRM Software
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260Testimonials

  • "Telesphere Moves to SugarCRM from NetSuite in Less Than Three Weeks."

    Telesphere

  • “It is important for us to know that there is somebody that can help us, and we never feel that we are not heard. Our contact at Sugar always works …

    Christian Hepp Sales Leader in Digitalisation

  • "When putting together our marketing materials, it’s been such an improvement to be able to gather general project information such as size, location and program so quickly."

    Arielle Cruz Business Development Coordinator
259 more testimonials currently locked

204 Case Studies

  • AB Enzymes accelerates data synchronization and cuts admin work with SugarCRM

    Ida Matero Project Manager

  • Elmeq doubles lead-to-project conversion with SugarCRM

    Luis Díez Managing Director

  • Kyloe Partners cuts marketing workload by 60% with SugarCRM

    Kirsten Moorman Marketing Manager
203 more case studies currently locked

26 Customer Videos

25 more videos currently locked

Additional SugarCRM Information & Resources

Read SugarCRM Reviews, Testimonials & Customer References from 260 real SugarCRM customers.

Browse SugarCRM Case Studies, Customer Success Stories, & Customer References from 204 businesses that use SugarCRM.

Watch SugarCRM Customer Videos to learn why 26 businesses chose SugarCRM.

Explore answers to frequently asked questions about SugarCRM.

FeaturedCustomers has 2,138,039+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.