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SugarCRM

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Read 260 SugarCRM reviews and testimonials from customers, explore 198 case studies and customer success stories, and watch 26 customer videos to see why companies chose SugarCRM as their Customer Relationship Management (CRM)

SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience.

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  • 260 Testimonials View
  • 198 Case Studies View
  • 26 Customer Videos View
Customer Rating Review Score based on 7110 reference ratings
4.7/5.0 (7110)
  • Winter 2026 Market Leader CRM Software
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260Testimonials

  • “We needed to deploy a CRM solution in a very short time frame and with minimal cost. Secondly, we wanted to deploy a CRM system that could fully support our …

    Guillaume Domingeon IT manager

  • "With our millions of complicated records, Sugar Professional offered an ease-of-use that was unmatched. The flexibility it provides allows us to manage our data into campaigns that continue to exceed …

    Lorena Clavijo Aftermarket Analyst

  • “Sugar Professional works around our needs rather than us having to work around Sugar. It has gone beyond ROI and is the backbone of our business.”

    Avi Bar VP Architectural Products
259 more testimonials currently locked

198 Case Studies

  • Agriconomie Cultivates a Seamless Customer Experience with SugarCRM

    David Horain CMO & CDO

  • Customizations in Sugar Professional Open the Doors to Success at UEM Land …

    Mahzan Miskam Head of Information Communication Technology

  • A security consulting firm marries sales and project management with Sugar Professional

    Mike Leach Sales Manager
197 more case studies currently locked

26 Customer Videos

  • Bishop-Wisecarver - Customer Success Story (Niegel Leoncio - Crm Manager & Developer)
    Play Video
    Niegel Leoncio Crm Manager & Developer
  • 2buy2 - Customer Success Story (Andrew Thomas - Business Operations Manager)
    Play Video
    Andrew Thomas Business Operations Manager
  • How Netco uses Sugar for almost everything
    Play Video
    Martijn van der Ende Chief Executive Officer
25 more videos currently locked

Additional SugarCRM Information & Resources

Read SugarCRM Reviews, Testimonials & Customer References from 260 real SugarCRM customers.

Browse SugarCRM Case Studies, Customer Success Stories, & Customer References from 198 businesses that use SugarCRM.

Watch SugarCRM Customer Videos to learn why 26 businesses chose SugarCRM.

Explore answers to frequently asked questions about SugarCRM.

FeaturedCustomers has 1,995,262+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.