"Sprout’s Chatbots are absolutely amazing. They provide the ability to respond to our customers’ most frequently asked questions in a very timely manner at any time of day."

"Before using Sprout, my agents wouldn’t be able to find and address all incoming Instagram messages during their shifts, creating a backlog for the next person on duty. It’s amazing for our team to no longer spend hours searching for DMs."

"Now we can curate and create more content that will resonate with our followers. When you look at the man hours versus the monthly costs, we're actually saving money. It was a no-brainer for our team."

"Every day I go in and I scroll through my message inbox, And I can see everything. I can see if a person sent a private message about something and we still haven’t responded. I’ll then create a task and assign it to the right person. I like the fact …

"Officially my title is Social Media Manager, but with that comes a whole load of other responsibilities, Social media includes the best of all worlds: traditional marketing, PR, digital marketing, influencer marketing, e-commerce, customer service—the list goes on and on."

"We found a need for our on-site teams to have more posting autonomy, But with that comes the need for proper procedures and workflows to be put in place first. We needed a tool to assist us."

"The floral industry is one of those areas where many people don’t want to change, You come across a lot of shops that started as somebody’s father’s father’s father’s shop and since then nothing’s changed. What we do is help these florists move into the future so they can compete …

"Social media has been a very valuable tool for WBC, We don’t have a lot of followers, but the followers we do have are incredibly influential people or organizations and we rely heavily on these influencers to help amplify our message."

"Our team works with the state legislative and regulatory bodies to create positive change that supports the work of Realtors® and the consumers they serve, We actively lobby our state capital on behalf of our members to protect homeownership and private property rights. We plug members into industry trends and …

"We rallied the troops and created a plan to push their #GivingTuesday messaging on Facebook and Twitter, Using Sprout Social, our team created the copy and images for all of the #GivingTuesday messages and scheduled them to go out in October and November."

"We’re increasingly finding that we’re becoming the digital call center for the institution."

"Deluge is the right way to put it, It wasn’t just the first day of the strike. It started in the week leading up to it. That was a major story for weeks before. We had to be prepared and be on Sprout late at night in the couple days …

"I needed to identify a tool that helped me manage all of our social channels more efficiently, It also needed to support collaboration between my position and someone in the admissions office. Sprout was one of the only options that made sense with our workflow."

"We rely on our mix of agencies for big, creative ideas and larger campaigns, We always like to have that outside influence. It inspires our team and keeps Casio innovative."

"We have three strategic pillars on social: engage, educate and sell, Marketing plays a role, but we also have our corporate affairs team and our customer care team. We also have a social media governance team with representatives from across the business to look at our three pillars and the …