"Before using Sprout, my agents wouldn’t be able to find and address all incoming Instagram messages during their shifts, creating a backlog for the next person on duty. It’s amazing for our team to no longer spend hours searching for DMs."

"For any major moment for us, we really want to focus on what insights in our community might be bubbling up, So, for Global Running Day, for example, we’re really focused on shared voice."

"Officially my title is Social Media Manager, but with that comes a whole load of other responsibilities, Social media includes the best of all worlds: traditional marketing, PR, digital marketing, influencer marketing, e-commerce, customer service—the list goes on and on."

"We use Tags for every piece of content that we publish within Sprout, from overarching brand pillar tags to post-specific ones."

"Boiler Ambassadors use Sprout for their student-run Instagram account. We provide Sprout training to all of the students so that they can publish and tag content, as well as run their own reports."

“We want to help people be even more confident that they can achieve effective communication, whether they’re writing for school, professionally, or even through text message. We use Sprout to help make those connections possible.”

"Social media is a huge asset for getting the message out to our customers and giving us the insights we need to effectively engage them."

"When people think of transit, we don’t want them to think of just equipment and stations so we use social to give our employees a voice and to humanize them to the public."

"We work directly from Sprout’s Smart Inbox and it’s straightforward just like a Twitter stream, so it’s also very easy to get people up to speed on how to use it."

"Employee Advocacy by Sprout Social is also really easy to use. I’m posting two to three messages per day myself, and it takes me just seconds to do it."

"We couldn’t have succeeded without the data, insight and partnership we got from Sprout. We’re up to 17,000 shares monthly with our brand ambassador program—which gives us a lot more reach and a lot more eyes. I think that through our partnership, we have created a beautiful effect."

"Sprout’s integration with LinkedIn has been a huge game-changer. Being able to use Sprout to monitor and respond to comments and handle community management on LinkedIn is a lifesaver. It saves me at least 20 hours per month—and time is literally money, after all."

"My tip for anyone transitioning from Social Studio to Sprout Social is to get ready for some great data coming into Salesforce. Your cases are going to flow through your system much better, too."

"We don’t have a dedicated social media manager at Medallia—and everyone on our content team needs to be a five-tool player. We need the Sprout platform to help us do more with less, from analyzing data to automating tasks like scheduling and publishing our social media content."

"Since we’ve implemented a strong, data-backed strategy using insights from Sprout, we’ve seen our content performance grow significantly year over year."