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“Especially during busy periods, it is very nice to have WhatsApp, as it is an easy-to-access channel for our customers. After only two months, we saw that WhatsApp became the most popular channel. And with the deployment of chatbots and AI, we can serve many more customers with the same …
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Alterian is a leading provider of cross-channel campaign and real time interaction management software, which is used by its direct clients, agencies, and marketing services providers to deliver compelling and …
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