56 Softworks Testimonials

"Softworks were selected as their Workforce Management Solution delivered in terms of features, functionality and business pay rules automation to meet our requirements."

“We also purchased the option to use data capture on the shop-floor, which is a future aspect – we wanted a system that will grow with us. Softworks was the right product at the right price, and it has definitely made us more efficient.”

“It has basically tightened up everything that was missing before. The old system caused so many problems no one liked using it, overtime and hours were missed causing errors and disgruntled employees. If an error does occur now it’s a rare event. Problems just don’t happen now, the system is well worth the money.”

"Our system was paper-based and it was a concern to ensure we were staying on top of time tracking in case of an inspection. This becomes very onerous when you’re trying to do your day-to-day job. Using Softworks to record employee time and attendance makes sense and takes this pressure of."

"Payroll was a manual process and took approx. 12 hours per month to complete compared to approximately 4 hours now with Softworks."

”I think from each employee’s point of view it gives them more control over their time. It also frees up line managers as employees are effectively managing their own time and attendance. Overall, I believe that the Softworks system has benefited the entire hospital and has delivered tangible results in terms of enhanced payroll, rostering and time management effectiveness.”

"Overall we are very happy with the Softworks system in full as it provides a much quicker and more accurate way of controlling everything from clock-in to wages pay out and storing Personnel information. We are now looking at one screen instead of trawling through pages of printed material."

"This is the most beneficial aspect of the system as we can see immediately who is late and issues regarding attendance can be dealt with in real time."

“I have seen other systems, and they couldn’t have done what we wanted them to. We are a rapidly expanding company, and the Softworks system will grow with us. The personal relationship we have established between the two companies is great. And I would have no hesitation in recommending the system to any company.”

"Employee scheduling is a process that has been significantly improved since implementing Softworks. Before Softworks, the schedule was done manually through a very tedious and time-consuming process. The easy and intuitive interface of the employee scheduler has significantly improved efficiency and productivity and greatly reduced the time spent on employee scheduling."

"Email based approvals for vacation and absences are now very easy for managers and employees. The rules are helping to manage balances and entitlements."

"We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“

“We have identified that the system will only take 2.8 years to pay for itself when all the sites are live.”

"Our original system didn’t have HR functionality. I knew I wanted that in our new system. I also needed a system that was very robust with easy reporting. I wanted to be able to quickly download reports."

"During the pilot, items cropped up that we hadn’t anticipated, such as needing additional fields. The great thing was, I could usually make changes in the system configuration myself or approach the Softworks Project Manager who would help me find where to make the change or even make the change for me. The system is just so agile. It worked really well."