60 Softworks Testimonials

“We chose Softworks because having spoken with a number of companies and with my own experience of competitors HR packages I felt that Softworks would be the best solution provider to D.I.D Electrical. From the outset, Softworks were more professional in their approach to the sales pitch, the demonstration and the all round customer care. At D.I.D Electrical our core purpose is to “Create Customer Loyalty by Delivering Superior Customer Service” – Softworks computing, thus far, have delivered superior customer service so a partnership between both market leaders is the logical conclusion.”

“We were very impressed with Softworks as they really listened to our requirements and worked with us to suggest solutions that would best fit our needs. Because of the nature of our business we have very specific scheduling requirements.“

"The System helps us to manage our payroll and HR functions more efficiently, saving both time and money. From a management perspective the reports produced give timely, accurate and relevant information to enable us to make better business decisions."

"I just wanted to compliment Softworks and to say a big thank you from us. Your trainer Katie came in and completed a half-day training session with two of our team. They said they had never enjoyed or gotten more from a training session. Katie was so well prepared in advance, very knowledgeable and imparted that knowledge in a user-friendly, enjoyable manner."

"I managed to complete a monthly schedule for the entire staff in just two hours!"

"Gold Care Homes had a Time and Attendance system in place, but as our organisation grew the system was no longer able to manage our requirements. We were spending a significant amount of time manually administering employee Time, Attendance and Rostering for our 2,000 employees across our 24 care homes which was both time-consuming and inefficient."

“My first impression of the system was that it just looked so easy to use and user-friendly.”

“This has been clearly evidenced by the reduction in payroll employees, and the time it takes to administer the payroll. Previously there were three in the payroll department, but one left shortly before the introduction of the new system. This person has not been replaced, and whereas it used to take those three people three days to do the payroll when they all worked flat out, it now only takes one day. The margin for error has also been considerably reduced because it is now fully automated.”

"With Softworks we are saving hours and hours of lieu time calculations. It is now the responsibility of each employee to manage their own flexi time, absences and holidays. With the introduction of Softworks, employees can now check their own holiday and flexi balances thereby reducing queries back and forth to line managers."

"Covid-19 has turned all our world’s upside down, we are working through a very trying time while supporting our residents, staff and visitors. We are more convinced than ever that selecting Softworks to manage employee Time and Attendance, Rostering, Skills and Training is the right move and will bring huge benefits across our network of Care Homes. Due to Covid-19 the project will also incorporate new elements such as Contactless Fever recognition terminals from Softworks to provide an additional layer of security and safety for staff, visitors and residents"

"We have very much enjoyed our journey to date with Softworks and look forward to working with them for many years in the future."

"Probably the best NCHD eRostering package in Ireland."

“When we first saw a demonstration of the system, we felt this was a system that we needed and could easily use. The menus are very clear and the links flow logically. While it wasn’t the cheapest system we looked at, I believe you get what you pay for and we have got a good, user friendly solution that has delivered what it said it would.”

"The most important thing was that the Softworks Account Manager and Project Manager were able to come up with solutions. A lot of companies say they need to think about it, with Softworks the solution is ready there."

"We found Softworks to be open, flexible and very enthusiastic about the project. We pushed some of the functionality in Softworks to the absolute limit in relation to managing our complex rostering requirements."