"The ability to use the solution on mobile devices has helped staff log time more easily and the feedback from internal users has been very favourable."
”I think from each employee’s point of view it gives them more control over their time. It also frees up line managers as employees are effectively managing their own time and attendance. Overall, I believe that the Softworks system has benefited the entire hospital and has delivered tangible results in terms of enhanced payroll, rostering and time management effectiveness.”
“It’s a very powerful system and there’s a lot more we can learn. Once the system has been up and running for a few years, we expect to see a considerable return.”
“There have been huge savings across the board and I foresee many more savings in the future as Softworks grows and evolves with the NIHE.”
"During the pilot, items cropped up that we hadn’t anticipated, such as needing additional fields. The great thing was, I could usually make changes in the system configuration myself or approach the Softworks Project Manager who would help me find where to make the change or even make the change for me. The system is just so agile. It worked really well."
“We see ourselves as pioneers and Softworks appeared to be an innovative company, committed to continual improvements and one which would grow with us. We were confident that ClockWise had the ability to handle all of our complex rules and felt it was the right choice.”
"The Softworks Project Manager was wonderful to work with and extremely helpful. We could not have rolled out this new system as efficiently as we did without the ongoing support of the Softworks Project Manager."
"The most important thing was that the Softworks Account Manager and Project Manager were able to come up with solutions. A lot of companies say they need to think about it, with Softworks the solution is ready there."
“If I were to move on to another company, which didn’t have a T&A system, I wouldn’t hesitate to bring Softworks with me.”
"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and allow us to determine the reasons for absenteeism and its associated costs."
"We’ve set up our day service and residential care rosters in the Softworks system and can now easily manage any day to day changes needed. Managers can simply pull an available locum into their schedule to cover when a person is out."
"We found Softworks to be open, flexible and very enthusiastic about the project. We pushed some of the functionality in Softworks to the absolute limit in relation to managing our complex rostering requirements."
"We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“
"Our system was paper-based and it was a concern to ensure we were staying on top of time tracking in case of an inspection. This becomes very onerous when you’re trying to do your day-to-day job. Using Softworks to record employee time and attendance makes sense and takes this pressure of."
"We operate quite a complex sick leave arrangement that’s loosely based on the public sector model and found that tracking this and other types of leave became more complex as the organisation got bigger. We needed a system to manage this for us."