“I got buy in from managers in all areas of the company and this has helped ensure employees have had no issues with the system.”
“It’s a very powerful system and there’s a lot more we can learn. Once the system has been up and running for a few years, we expect to see a considerable return.”
“We wanted to maintain our friendly and flexible culture but with improvements in terms of efficiency for everyone. Employees can clock, view their rosters and request holidays on their mobiles, it’s giving them more management over their time off.”
"We have very much enjoyed our journey to date with Softworks and look forward to working with them for many years in the future."
"Probably the best NCHD eRostering package in Ireland."
"Our original system didn’t have HR functionality. I knew I wanted that in our new system. I also needed a system that was very robust with easy reporting. I wanted to be able to quickly download reports."
"Gold Care Homes had a Time and Attendance system in place, but as our organisation grew the system was no longer able to manage our requirements. We were spending a significant amount of time manually administering employee Time, Attendance and Rostering for our 2,000 employees across our 24 care homes which was both time-consuming and inefficient."
"I just wanted to compliment Softworks and to say a big thank you from us. Your trainer Katie came in and completed a half-day training session with two of our team. They said they had never enjoyed or gotten more from a training session. Katie was so well prepared in advance, very knowledgeable and imparted that knowledge in a user-friendly, enjoyable manner."
"We’ve set up our day service and residential care rosters in the Softworks system and can now easily manage any day to day changes needed. Managers can simply pull an available locum into their schedule to cover when a person is out."
"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and allow us to determine the reasons for absenteeism and its associated costs."
"Overall, we were very happy with the project. Our project manager was consistently available via email or telephone and taught us patiently how to be self-sufficient and confident with the new system. In terms of training, it was very educational."
“I have seen other systems, and they couldn’t have done what we wanted them to. We are a rapidly expanding company, and the Softworks system will grow with us. The personal relationship we have established between the two companies is great. And I would have no hesitation in recommending the system to any company.”
“Softworks gave us exactly what we asked for, within the expected timeframe and for the price we wanted to pay. As a relatively new application here, Softworks is an unsung hero. It is a system that ticks along nicely but I expect it would be missed if it wasn’t there.”
"The Softworks Project Manager was wonderful to work with and extremely helpful. We could not have rolled out this new system as efficiently as we did without the ongoing support of the Softworks Project Manager."
“We wanted to maintain our friendly and flexible culture but with improvements in terms of efficiency for everyone. Employees can clock, view their rosters and request holidays on their mobiles, it’s giving them more management over their time off.”