"The System helps us to manage our payroll and HR functions more efficiently, saving both time and money. From a management perspective the reports produced give timely, accurate and relevant information to enable us to make better business decisions."
“We wanted to maintain our friendly and flexible culture but with improvements in terms of efficiency for everyone. Employees can clock, view their rosters and request holidays on their mobiles, it’s giving them more management over their time off.”
“I have seen other systems, and they couldn’t have done what we wanted them to. We are a rapidly expanding company, and the Softworks system will grow with us. The personal relationship we have established between the two companies is great. And I would have no hesitation in recommending the system to any company.”
"Prior to Softworks we had to manually put hours into the payroll system and had to calculate basic and overtime hours. Softworks has greatly reduced the time needed for processing wages each week. In one area of the company it has halved the time we spend on payroll each week, it’s fantastic. We now have time for other priorities."
”I think from each employee’s point of view it gives them more control over their time. It also frees up line managers as employees are effectively managing their own time and attendance. Overall, I believe that the Softworks system has benefited the entire hospital and has delivered tangible results in terms of enhanced payroll, rostering and time management effectiveness.”
“Employees find Softworks very user-friendly, they like the fact it’s easy to navigate and it’s updated in real time, they like being able to check their clock cards and track actual time worked and bank time in lieu.”
"We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“
"Employee scheduling is a process that has been significantly improved since implementing Softworks. Before Softworks, the schedule was done manually through a very tedious and time-consuming process. The easy and intuitive interface of the employee scheduler has significantly improved efficiency and productivity and greatly reduced the time spent on employee scheduling."
“Since Softworks was implemented response to the system has been excellent. We took time to explain it to employees and the unions, and everybody is happy with it. We explained when we took the old system out that if, at any time, we felt the trust system was being abused we would re-implement a time recording system.”
"Our system was paper-based and it was a concern to ensure we were staying on top of time tracking in case of an inspection. This becomes very onerous when you’re trying to do your day-to-day job. Using Softworks to record employee time and attendance makes sense and takes this pressure of."
“This has been clearly evidenced by the reduction in payroll employees, and the time it takes to administer the payroll. Previously there were three in the payroll department, but one left shortly before the introduction of the new system. This person has not been replaced, and whereas it used to take those three people three days to do the payroll when they all worked flat out, it now only takes one day. The margin for error has also been considerably reduced because it is now fully automated.”
"Email based approvals for vacation and absences are now very easy for managers and employees. The rules are helping to manage balances and entitlements."
"Overall we are very happy with the Softworks system in full as it provides a much quicker and more accurate way of controlling everything from clock-in to wages pay out and storing Personnel information. We are now looking at one screen instead of trawling through pages of printed material."
“The Softworks Support team consistently deliver excellent service. I have many years’ experience working in HR and dealing with HR systems and the Softworks Helpdesk is one of the very best. My issues are quickly and efficiently resolved and the team will share their knowledge allowing me to develop my understanding of the system.”
“We were very impressed with Softworks as they really listened to our requirements and worked with us to suggest solutions that would best fit our needs. Because of the nature of our business we have very specific scheduling requirements.“