60 Softworks Testimonials

“We chose Softworks because having spoken with a number of companies and with my own experience of competitors HR packages I felt that Softworks would be the best solution provider to D.I.D Electrical. From the outset, Softworks were more professional in their approach to the sales pitch, the demonstration and the all round customer care. At D.I.D Electrical our core purpose is to “Create Customer Loyalty by Delivering Superior Customer Service” – Softworks computing, thus far, have delivered superior customer service so a partnership between both market leaders is the logical conclusion.”

“We were very impressed with Softworks as they really listened to our requirements and worked with us to suggest solutions that would best fit our needs. Because of the nature of our business we have very specific scheduling requirements.“

"The System helps us to manage our payroll and HR functions more efficiently, saving both time and money. From a management perspective the reports produced give timely, accurate and relevant information to enable us to make better business decisions."

“I got buy in from managers in all areas of the company and this has helped ensure employees have had no issues with the system.”

“It’s a very powerful system and there’s a lot more we can learn. Once the system has been up and running for a few years, we expect to see a considerable return.”

"We were very paper heavy and implementing Softworks has cut that down significantly. Prior to Softworks we were constantly chasing staff to do manual timesheets, have them signed and sent to HR for filing. Staff would email an annual leave request sheet to their manager and this would also need to be sent to HR. Managers would need to keep track of where staff were, etc. Softworks has completely eliminated this admin work. Managers simply have more time to actually do real work rather than chase staff for admin."

"Prior to Softworks we had to manually put hours into the payroll system and had to calculate basic and overtime hours. Softworks has greatly reduced the time needed for processing wages each week. In one area of the company it has halved the time we spend on payroll each week, it’s fantastic. We now have time for other priorities."

"During the pilot, items cropped up that we hadn’t anticipated, such as needing additional fields. The great thing was, I could usually make changes in the system configuration myself or approach the Softworks Project Manager who would help me find where to make the change or even make the change for me. The system is just so agile. It worked really well."

“When we first saw a demonstration of the system, we felt this was a system that we needed and could easily use. The menus are very clear and the links flow logically. While it wasn’t the cheapest system we looked at, I believe you get what you pay for and we have got a good, user friendly solution that has delivered what it said it would.”

"Overall, we were very happy with the project. Our project manager was consistently available via email or telephone and taught us patiently how to be self-sufficient and confident with the new system. In terms of training, it was very educational."

"I managed to complete a monthly schedule for the entire staff in just two hours!"

"We selected Softworks because of its ability to manage employee time and attendance as well as employee scheduling. The fact that employees can use the Employee Self-Service App to manage absence requests and view their shifts is of huge benefit to us as well. For us having one system to do it all is fantastic."

"We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“

"My particular favourite is the dashboards feature. This wasn’t on our initial list of requirements but has been a great add-on. It allows the senior management and HR team to view hours, absences, personnel information and more all on one screen. We can easily select the data we need to create different reports and graphs. This is very useful for decision making and tracking costs and personnel across multiple locations and projects. There are also some nice features such as reminders for upcoming employee birthdays!"

“There have been huge savings across the board and I foresee many more savings in the future as Softworks grows and evolves with the NIHE.”