56 Softworks Testimonials

“It has basically tightened up everything that was missing before. The old system caused so many problems no one liked using it, overtime and hours were missed causing errors and disgruntled employees. If an error does occur now it’s a rare event. Problems just don’t happen now, the system is well worth the money.”

“We talked to a number of providers. Some did far more than we needed and were potentially more costly. Some gave the impression it was up to us to figure out whether their software would work for us. Softworks, in contrast, explained exactly how their system could use our Time and Attendance data in combination with work and pay rules to ensure drivers were paid correctly. Softworks were also happy to configure the system to deliver precisely what we needed.”

“We see ourselves as pioneers and Softworks appeared to be an innovative company, committed to continual improvements and one which would grow with us. We were confident that ClockWise had the ability to handle all of our complex rules and felt it was the right choice.”

“The Softworks Support team consistently deliver excellent service. I have many years’ experience working in HR and dealing with HR systems and the Softworks Helpdesk is one of the very best. My issues are quickly and efficiently resolved and the team will share their knowledge allowing me to develop my understanding of the system.”

“Employees find Softworks very user-friendly, they like the fact it’s easy to navigate and it’s updated in real time, they like being able to check their clock cards and track actual time worked and bank time in lieu.”

"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and allow us to determine the reasons for absenteeism and its associated costs."

"Employee scheduling is a process that has been significantly improved since implementing Softworks. Before Softworks, the schedule was done manually through a very tedious and time-consuming process. The easy and intuitive interface of the employee scheduler has significantly improved efficiency and productivity and greatly reduced the time spent on employee scheduling."

"We found Softworks to be open, flexible and very enthusiastic about the project. We pushed some of the functionality in Softworks to the absolute limit in relation to managing our complex rostering requirements."

"We are very happy with Softworks. We like the product and we have a very good relationship with the team. The system has enabled us to spend more time on our core business objectives and less time on manual and administrative tasks."

"We have very much enjoyed our journey to date with Softworks and look forward to working with them for many years in the future."

"Probably the best NCHD eRostering package in Ireland."

"We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“

“When we first saw a demonstration of the system, we felt this was a system that we needed and could easily use. The menus are very clear and the links flow logically. While it wasn’t the cheapest system we looked at, I believe you get what you pay for and we have got a good, user friendly solution that has delivered what it said it would.”

“This has been clearly evidenced by the reduction in payroll employees, and the time it takes to administer the payroll. Previously there were three in the payroll department, but one left shortly before the introduction of the new system. This person has not been replaced, and whereas it used to take those three people three days to do the payroll when they all worked flat out, it now only takes one day. The margin for error has also been considerably reduced because it is now fully automated.”

“We have identified that the system will only take 2.8 years to pay for itself when all the sites are live.”