“It has basically tightened up everything that was missing before. The old system caused so many problems no one liked using it, overtime and hours were missed causing errors and disgruntled employees. If an error does occur now it’s a rare event. Problems just don’t happen now, the system is …

"All HR documents are now digitally stored and organised in the Softworks system. Deadlines related to training, contracts, and medical leave are no longer managed through external files but are integrated into the software."

“We see ourselves as pioneers and Softworks appeared to be an innovative company, committed to continual improvements and one which would grow with us. We were confident that ClockWise had the ability to handle all of our complex rules and felt it was the right choice.”

"Email based approvals for vacation and absences are now very easy for managers and employees. The rules are helping to manage balances and entitlements."

“My first impression of the system was that it just looked so easy to use and user-friendly.”

"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and …

"With Softworks we are saving hours and hours of lieu time calculations. It is now the responsibility of each employee to manage their own flexi time, absences and holidays. With the introduction of Softworks, employees can now check their own holiday and flexi balances thereby reducing queries back and forth …

"The Softworks Project Manager was wonderful to work with and extremely helpful. We could not have rolled out this new system as efficiently as we did without the ongoing support of the Softworks Project Manager."

“We have identified that the system will only take 2.8 years to pay for itself when all the sites are live.”

“When we first saw a demonstration of the system, we felt this was a system that we needed and could easily use. The menus are very clear and the links flow logically. While it wasn’t the cheapest system we looked at, I believe you get what you pay for and …

“There have been huge savings across the board and I foresee many more savings in the future as Softworks grows and evolves with the NIHE.”

"The most important thing was that the Softworks Account Manager and Project Manager were able to come up with solutions. A lot of companies say they need to think about it, with Softworks the solution is ready there."

"Employee scheduling is a process that has been significantly improved since implementing Softworks. Before Softworks, the schedule was done manually through a very tedious and time-consuming process. The easy and intuitive interface of the employee scheduler has significantly improved efficiency and productivity and greatly reduced the time spent on employee …

"We operate quite a complex sick leave arrangement that’s loosely based on the public sector model and found that tracking this and other types of leave became more complex as the organisation got bigger. We needed a system to manage this for us."

"This is the most beneficial aspect of the system as we can see immediately who is late and issues regarding attendance can be dealt with in real time."