60 Softworks Testimonials

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  • “If I were to move on to another company, which didn’t have a T&A system, I wouldn’t hesitate to bring Softworks with me.”

  • “We wanted to maintain our friendly and flexible culture but with improvements in terms of efficiency for everyone. Employees can clock, view their rosters and request holidays on their mobiles, it’s giving them more management over their time off.”

  • "Our system was paper-based and it was a concern to ensure we were staying on top of time tracking in case of an inspection. This becomes very onerous when you’re trying to do your day-to-day job. Using Softworks to record employee time and attendance makes sense and takes this pressure …

  • “Since Softworks was implemented response to the system has been excellent. We took time to explain it to employees and the unions, and everybody is happy with it. We explained when we took the old system out that if, at any time, we felt the trust system was being abused …

  • “There have been huge savings across the board and I foresee many more savings in the future as Softworks grows and evolves with the NIHE.”

  • "We selected Softworks because of its ability to manage employee time and attendance as well as employee scheduling. The fact that employees can use the Employee Self-Service App to manage absence requests and view their shifts is of huge benefit to us as well. For us having one system to …

  • “My first impression of the system was that it just looked so easy to use and user-friendly.”

  • “We were very impressed with Softworks as they really listened to our requirements and worked with us to suggest solutions that would best fit our needs. Because of the nature of our business we have very specific scheduling requirements.“

  • "We were very paper heavy and implementing Softworks has cut that down significantly. Prior to Softworks we were constantly chasing staff to do manual timesheets, have them signed and sent to HR for filing. Staff would email an annual leave request sheet to their manager and this would also need …

  • "We found Softworks to be open, flexible and very enthusiastic about the project. We pushed some of the functionality in Softworks to the absolute limit in relation to managing our complex rostering requirements."

  • “When we first saw a demonstration of the system, we felt this was a system that we needed and could easily use. The menus are very clear and the links flow logically. While it wasn’t the cheapest system we looked at, I believe you get what you pay for and …

  • "We operate quite a complex sick leave arrangement that’s loosely based on the public sector model and found that tracking this and other types of leave became more complex as the organisation got bigger. We needed a system to manage this for us."

  • "The Softworks Project Manager was wonderful to work with and extremely helpful. We could not have rolled out this new system as efficiently as we did without the ongoing support of the Softworks Project Manager."

  • "Overall, we were very happy with the project. Our project manager was consistently available via email or telephone and taught us patiently how to be self-sufficient and confident with the new system. In terms of training, it was very educational."

  • "We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and …