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"We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“
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“This has been clearly evidenced by the reduction in payroll employees, and the time it takes to administer the payroll. Previously there were three in the payroll department, but one left shortly before the introduction of the new system. This person has not been replaced, and whereas it used to …
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“We talked to a number of providers. Some did far more than we needed and were potentially more costly. Some gave the impression it was up to us to figure out whether their software would work for us. Softworks, in contrast, explained exactly how their system could use our Time …
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"Our original system didn’t have HR functionality. I knew I wanted that in our new system. I also needed a system that was very robust with easy reporting. I wanted to be able to quickly download reports."
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"Gold Care Homes had a Time and Attendance system in place, but as our organisation grew the system was no longer able to manage our requirements. We were spending a significant amount of time manually administering employee Time, Attendance and Rostering for our 2,000 employees across our 24 care homes …
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"Payroll was a manual process and took approx. 12 hours per month to complete compared to approximately 4 hours now with Softworks."
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"This is the most beneficial aspect of the system as we can see immediately who is late and issues regarding attendance can be dealt with in real time."
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"The ability to use the solution on mobile devices has helped staff log time more easily and the feedback from internal users has been very favourable."
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“We wanted to maintain our friendly and flexible culture but with improvements in terms of efficiency for everyone. Employees can clock, view their rosters and request holidays on their mobiles, it’s giving them more management over their time off.”
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"We were very paper heavy and implementing Softworks has cut that down significantly. Prior to Softworks we were constantly chasing staff to do manual timesheets, have them signed and sent to HR for filing. Staff would email an annual leave request sheet to their manager and this would also need …
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“Since Softworks was implemented response to the system has been excellent. We took time to explain it to employees and the unions, and everybody is happy with it. We explained when we took the old system out that if, at any time, we felt the trust system was being abused …
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"All HR documents are now digitally stored and organised in the Softworks system. Deadlines related to training, contracts, and medical leave are no longer managed through external files but are integrated into the software."
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“Softworks gave us exactly what we asked for, within the expected timeframe and for the price we wanted to pay. As a relatively new application here, Softworks is an unsung hero. It is a system that ticks along nicely but I expect it would be missed if it wasn’t there.”
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"We have a lot of complex break rules so we worked closely with the Softworks Project Manager to ensure the system was configured to meet our specific needs. The system works the way we want it to work for us."
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"My particular favourite is the dashboards feature. This wasn’t on our initial list of requirements but has been a great add-on. It allows the senior management and HR team to view hours, absences, personnel information and more all on one screen. We can easily select the data we need to …