"Gold Care Homes had a Time and Attendance system in place, but as our organisation grew the system was no longer able to manage our requirements. We were spending a significant amount of time manually administering employee Time, Attendance and Rostering for our 2,000 employees across our 24 care homes …

“We chose Softworks because having spoken with a number of companies and with my own experience of competitors HR packages I felt that Softworks would be the best solution provider to D.I.D Electrical. From the outset, Softworks were more professional in their approach to the sales pitch, the demonstration and …

"I managed to complete a monthly schedule for the entire staff in just two hours!"

"We have a lot of complex break rules so we worked closely with the Softworks Project Manager to ensure the system was configured to meet our specific needs. The system works the way we want it to work for us."

"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and …

"With Softworks we are saving hours and hours of lieu time calculations. It is now the responsibility of each employee to manage their own flexi time, absences and holidays. With the introduction of Softworks, employees can now check their own holiday and flexi balances thereby reducing queries back and forth …

"Payroll was a manual process and took approx. 12 hours per month to complete compared to approximately 4 hours now with Softworks."

"We found Softworks to be open, flexible and very enthusiastic about the project. We pushed some of the functionality in Softworks to the absolute limit in relation to managing our complex rostering requirements."

“The Softworks Support team consistently deliver excellent service. I have many years’ experience working in HR and dealing with HR systems and the Softworks Helpdesk is one of the very best. My issues are quickly and efficiently resolved and the team will share their knowledge allowing me to develop my …

"We have complex and unique business rules and working requirements and needed a system that was agile enough to adapt to our ever-changing business. Softworks came out of top of the selection process."

“It’s a very powerful system and there’s a lot more we can learn. Once the system has been up and running for a few years, we expect to see a considerable return.”

"During the pilot, items cropped up that we hadn’t anticipated, such as needing additional fields. The great thing was, I could usually make changes in the system configuration myself or approach the Softworks Project Manager who would help me find where to make the change or even make the change …

"The Softworks Project Manager was wonderful to work with and extremely helpful. We could not have rolled out this new system as efficiently as we did without the ongoing support of the Softworks Project Manager."

"Email based approvals for vacation and absences are now very easy for managers and employees. The rules are helping to manage balances and entitlements."

"We have very much enjoyed our journey to date with Softworks and look forward to working with them for many years in the future."