60 Softworks Testimonials

”I think from each employee’s point of view it gives them more control over their time. It also frees up line managers as employees are effectively managing their own time and attendance. Overall, I believe that the Softworks system has benefited the entire hospital and has delivered tangible results in terms of enhanced payroll, rostering and time management effectiveness.”

"Our system was paper-based and it was a concern to ensure we were staying on top of time tracking in case of an inspection. This becomes very onerous when you’re trying to do your day-to-day job. Using Softworks to record employee time and attendance makes sense and takes this pressure of."

"We have a lot of complex break rules so we worked closely with the Softworks Project Manager to ensure the system was configured to meet our specific needs. The system works the way we want it to work for us."

“We chose Softworks because having spoken with a number of companies and with my own experience of competitors HR packages I felt that Softworks would be the best solution provider to D.I.D Electrical. From the outset, Softworks were more professional in their approach to the sales pitch, the demonstration and the all round customer care. At D.I.D Electrical our core purpose is to “Create Customer Loyalty by Delivering Superior Customer Service” – Softworks computing, thus far, have delivered superior customer service so a partnership between both market leaders is the logical conclusion.”

"Prior to Softworks we had to manually put hours into the payroll system and had to calculate basic and overtime hours. Softworks has greatly reduced the time needed for processing wages each week. In one area of the company it has halved the time we spend on payroll each week, it’s fantastic. We now have time for other priorities."

"We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“

“It has basically tightened up everything that was missing before. The old system caused so many problems no one liked using it, overtime and hours were missed causing errors and disgruntled employees. If an error does occur now it’s a rare event. Problems just don’t happen now, the system is well worth the money.”

“When we first saw a demonstration of the system, we felt this was a system that we needed and could easily use. The menus are very clear and the links flow logically. While it wasn’t the cheapest system we looked at, I believe you get what you pay for and we have got a good, user friendly solution that has delivered what it said it would.”

"Between taking the timesheets and putting them up on the system, checking back, right through to making payments all added up to a full day’s work. Going forward we’re hoping to see that process and time reduced significantly."

“This has been clearly evidenced by the reduction in payroll employees, and the time it takes to administer the payroll. Previously there were three in the payroll department, but one left shortly before the introduction of the new system. This person has not been replaced, and whereas it used to take those three people three days to do the payroll when they all worked flat out, it now only takes one day. The margin for error has also been considerably reduced because it is now fully automated.”

"Softworks were selected as their Workforce Management Solution delivered in terms of features, functionality and business pay rules automation to meet our requirements."

"Overall, we were very happy with the project. Our project manager was consistently available via email or telephone and taught us patiently how to be self-sufficient and confident with the new system. In terms of training, it was very educational."

“We worked with the Softworks Project Manager to set up a methodology for testing our work rules and initially went live with 80 drivers to make sure it worked. We then rolled it out to our core group of drivers.”

“We talked to a number of providers. Some did far more than we needed and were potentially more costly. Some gave the impression it was up to us to figure out whether their software would work for us. Softworks, in contrast, explained exactly how their system could use our Time and Attendance data in combination with work and pay rules to ensure drivers were paid correctly. Softworks were also happy to configure the system to deliver precisely what we needed.”

"Gold Care Homes had a Time and Attendance system in place, but as our organisation grew the system was no longer able to manage our requirements. We were spending a significant amount of time manually administering employee Time, Attendance and Rostering for our 2,000 employees across our 24 care homes which was both time-consuming and inefficient."