60 Softworks Testimonials

"Softworks were selected as their Workforce Management Solution delivered in terms of features, functionality and business pay rules automation to meet our requirements."

"We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“

“Since Softworks was implemented response to the system has been excellent. We took time to explain it to employees and the unions, and everybody is happy with it. We explained when we took the old system out that if, at any time, we felt the trust system was being abused we would re-implement a time recording system.”

"We were very paper heavy and implementing Softworks has cut that down significantly. Prior to Softworks we were constantly chasing staff to do manual timesheets, have them signed and sent to HR for filing. Staff would email an annual leave request sheet to their manager and this would also need to be sent to HR. Managers would need to keep track of where staff were, etc. Softworks has completely eliminated this admin work. Managers simply have more time to actually do real work rather than chase staff for admin."

“This has been clearly evidenced by the reduction in payroll employees, and the time it takes to administer the payroll. Previously there were three in the payroll department, but one left shortly before the introduction of the new system. This person has not been replaced, and whereas it used to take those three people three days to do the payroll when they all worked flat out, it now only takes one day. The margin for error has also been considerably reduced because it is now fully automated.”

"We selected Softworks because of its ability to manage employee time and attendance as well as employee scheduling. The fact that employees can use the Employee Self-Service App to manage absence requests and view their shifts is of huge benefit to us as well. For us having one system to do it all is fantastic."

“We chose Softworks because having spoken with a number of companies and with my own experience of competitors HR packages I felt that Softworks would be the best solution provider to D.I.D Electrical. From the outset, Softworks were more professional in their approach to the sales pitch, the demonstration and the all round customer care. At D.I.D Electrical our core purpose is to “Create Customer Loyalty by Delivering Superior Customer Service” – Softworks computing, thus far, have delivered superior customer service so a partnership between both market leaders is the logical conclusion.”

“We worked with the Softworks Project Manager to set up a methodology for testing our work rules and initially went live with 80 drivers to make sure it worked. We then rolled it out to our core group of drivers.”

“We talked to a number of providers. Some did far more than we needed and were potentially more costly. Some gave the impression it was up to us to figure out whether their software would work for us. Softworks, in contrast, explained exactly how their system could use our Time and Attendance data in combination with work and pay rules to ensure drivers were paid correctly. Softworks were also happy to configure the system to deliver precisely what we needed.”

“We were very impressed with Softworks as they really listened to our requirements and worked with us to suggest solutions that would best fit our needs. Because of the nature of our business we have very specific scheduling requirements.“

"Between taking the timesheets and putting them up on the system, checking back, right through to making payments all added up to a full day’s work. Going forward we’re hoping to see that process and time reduced significantly."

"This is the most beneficial aspect of the system as we can see immediately who is late and issues regarding attendance can be dealt with in real time."

"The System helps us to manage our payroll and HR functions more efficiently, saving both time and money. From a management perspective the reports produced give timely, accurate and relevant information to enable us to make better business decisions."

"Prior to Softworks we had to manually put hours into the payroll system and had to calculate basic and overtime hours. Softworks has greatly reduced the time needed for processing wages each week. In one area of the company it has halved the time we spend on payroll each week, it’s fantastic. We now have time for other priorities."

"We are very happy with Softworks. We like the product and we have a very good relationship with the team. The system has enabled us to spend more time on our core business objectives and less time on manual and administrative tasks."