"During the pilot, items cropped up that we hadn’t anticipated, such as needing additional fields. The great thing was, I could usually make changes in the system configuration myself or approach the Softworks Project Manager who would help me find where to make the change or even make the change …

"We have complex and unique business rules and working requirements and needed a system that was agile enough to adapt to our ever-changing business. Softworks came out of top of the selection process."

"We’ve set up our day service and residential care rosters in the Softworks system and can now easily manage any day to day changes needed. Managers can simply pull an available locum into their schedule to cover when a person is out."

“If I were to move on to another company, which didn’t have a T&A system, I wouldn’t hesitate to bring Softworks with me.”

"Prior to Softworks we had to manually put hours into the payroll system and had to calculate basic and overtime hours. Softworks has greatly reduced the time needed for processing wages each week. In one area of the company it has halved the time we spend on payroll each week, …

"All HR documents are now digitally stored and organised in the Softworks system. Deadlines related to training, contracts, and medical leave are no longer managed through external files but are integrated into the software."

“The Softworks Support team consistently deliver excellent service. I have many years’ experience working in HR and dealing with HR systems and the Softworks Helpdesk is one of the very best. My issues are quickly and efficiently resolved and the team will share their knowledge allowing me to develop my …

“Since Softworks was implemented response to the system has been excellent. We took time to explain it to employees and the unions, and everybody is happy with it. We explained when we took the old system out that if, at any time, we felt the trust system was being abused …

"The ability to use the solution on mobile devices has helped staff log time more easily and the feedback from internal users has been very favourable."

"We have very much enjoyed our journey to date with Softworks and look forward to working with them for many years in the future."

"Probably the best NCHD eRostering package in Ireland."

"Overall we are very happy with the Softworks system in full as it provides a much quicker and more accurate way of controlling everything from clock-in to wages pay out and storing Personnel information. We are now looking at one screen instead of trawling through pages of printed material."

“My first impression of the system was that it just looked so easy to use and user-friendly.”

"We operate quite a complex sick leave arrangement that’s loosely based on the public sector model and found that tracking this and other types of leave became more complex as the organisation got bigger. We needed a system to manage this for us."

"We found Softworks to be open, flexible and very enthusiastic about the project. We pushed some of the functionality in Softworks to the absolute limit in relation to managing our complex rostering requirements."