60 Softworks Testimonials

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  • "We have very much enjoyed our journey to date with Softworks and look forward to working with them for many years in the future."

  • "Between taking the timesheets and putting them up on the system, checking back, right through to making payments all added up to a full day’s work. Going forward we’re hoping to see that process and time reduced significantly."

  • “We talked to a number of providers. Some did far more than we needed and were potentially more costly. Some gave the impression it was up to us to figure out whether their software would work for us. Softworks, in contrast, explained exactly how their system could use our Time …

  • “When we first saw a demonstration of the system, we felt this was a system that we needed and could easily use. The menus are very clear and the links flow logically. While it wasn’t the cheapest system we looked at, I believe you get what you pay for and …

  • "The Softworks Project Manager was wonderful to work with and extremely helpful. We could not have rolled out this new system as efficiently as we did without the ongoing support of the Softworks Project Manager."

  • "Email based approvals for vacation and absences are now very easy for managers and employees. The rules are helping to manage balances and entitlements."

  • ”I think from each employee’s point of view it gives them more control over their time. It also frees up line managers as employees are effectively managing their own time and attendance. Overall, I believe that the Softworks system has benefited the entire hospital and has delivered tangible results in …

  • “It has basically tightened up everything that was missing before. The old system caused so many problems no one liked using it, overtime and hours were missed causing errors and disgruntled employees. If an error does occur now it’s a rare event. Problems just don’t happen now, the system is …

  • "We’ve set up our day service and residential care rosters in the Softworks system and can now easily manage any day to day changes needed. Managers can simply pull an available locum into their schedule to cover when a person is out."

  • "My particular favourite is the dashboards feature. This wasn’t on our initial list of requirements but has been a great add-on. It allows the senior management and HR team to view hours, absences, personnel information and more all on one screen. We can easily select the data we need to …

  • "Our system was paper-based and it was a concern to ensure we were staying on top of time tracking in case of an inspection. This becomes very onerous when you’re trying to do your day-to-day job. Using Softworks to record employee time and attendance makes sense and takes this pressure …

  • “We wanted to maintain our friendly and flexible culture but with improvements in terms of efficiency for everyone. Employees can clock, view their rosters and request holidays on their mobiles, it’s giving them more management over their time off.”

  • "We are very happy with Softworks. We like the product and we have a very good relationship with the team. The system has enabled us to spend more time on our core business objectives and less time on manual and administrative tasks."

  • "Overall, we were very happy with the project. Our project manager was consistently available via email or telephone and taught us patiently how to be self-sufficient and confident with the new system. In terms of training, it was very educational."

  • "The ability to use the solution on mobile devices has helped staff log time more easily and the feedback from internal users has been very favourable."