60 Softworks Testimonials

"I just wanted to compliment Softworks and to say a big thank you from us. Your trainer Katie came in and completed a half-day training session with two of our team. They said they had never enjoyed or gotten more from a training session. Katie was so well prepared in advance, very knowledgeable and imparted that knowledge in a user-friendly, enjoyable manner."

"This is the most beneficial aspect of the system as we can see immediately who is late and issues regarding attendance can be dealt with in real time."

“We chose Softworks because having spoken with a number of companies and with my own experience of competitors HR packages I felt that Softworks would be the best solution provider to D.I.D Electrical. From the outset, Softworks were more professional in their approach to the sales pitch, the demonstration and the all round customer care. At D.I.D Electrical our core purpose is to “Create Customer Loyalty by Delivering Superior Customer Service” – Softworks computing, thus far, have delivered superior customer service so a partnership between both market leaders is the logical conclusion.”

“It’s a very powerful system and there’s a lot more we can learn. Once the system has been up and running for a few years, we expect to see a considerable return.”

"Prior to Softworks we had to manually put hours into the payroll system and had to calculate basic and overtime hours. Softworks has greatly reduced the time needed for processing wages each week. In one area of the company it has halved the time we spend on payroll each week, it’s fantastic. We now have time for other priorities."

"My particular favourite is the dashboards feature. This wasn’t on our initial list of requirements but has been a great add-on. It allows the senior management and HR team to view hours, absences, personnel information and more all on one screen. We can easily select the data we need to create different reports and graphs. This is very useful for decision making and tracking costs and personnel across multiple locations and projects. There are also some nice features such as reminders for upcoming employee birthdays!"

"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and allow us to determine the reasons for absenteeism and its associated costs."

“My first impression of the system was that it just looked so easy to use and user-friendly.”

"Overall, we were very happy with the project. Our project manager was consistently available via email or telephone and taught us patiently how to be self-sufficient and confident with the new system. In terms of training, it was very educational."

"We found Softworks to be open, flexible and very enthusiastic about the project. We pushed some of the functionality in Softworks to the absolute limit in relation to managing our complex rostering requirements."

"We’ve set up our day service and residential care rosters in the Softworks system and can now easily manage any day to day changes needed. Managers can simply pull an available locum into their schedule to cover when a person is out."

"We have very much enjoyed our journey to date with Softworks and look forward to working with them for many years in the future."

"Probably the best NCHD eRostering package in Ireland."

"We are very happy with Softworks. We like the product and we have a very good relationship with the team. The system has enabled us to spend more time on our core business objectives and less time on manual and administrative tasks."

"The System helps us to manage our payroll and HR functions more efficiently, saving both time and money. From a management perspective the reports produced give timely, accurate and relevant information to enable us to make better business decisions."