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"We are very happy with Softworks. We like the product and we have a very good relationship with the team. The system has enabled us to spend more time on our core business objectives and less time on manual and administrative tasks."
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"Email based approvals for vacation and absences are now very easy for managers and employees. The rules are helping to manage balances and entitlements."
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"We’ve set up our day service and residential care rosters in the Softworks system and can now easily manage any day to day changes needed. Managers can simply pull an available locum into their schedule to cover when a person is out."
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"We were very paper heavy and implementing Softworks has cut that down significantly. Prior to Softworks we were constantly chasing staff to do manual timesheets, have them signed and sent to HR for filing. Staff would email an annual leave request sheet to their manager and this would also need …
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”I think from each employee’s point of view it gives them more control over their time. It also frees up line managers as employees are effectively managing their own time and attendance. Overall, I believe that the Softworks system has benefited the entire hospital and has delivered tangible results in …
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"We have complex and unique business rules and working requirements and needed a system that was agile enough to adapt to our ever-changing business. Softworks came out of top of the selection process."
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"The Softworks Project Manager was wonderful to work with and extremely helpful. We could not have rolled out this new system as efficiently as we did without the ongoing support of the Softworks Project Manager."
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“If I were to move on to another company, which didn’t have a T&A system, I wouldn’t hesitate to bring Softworks with me.”
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"Between taking the timesheets and putting them up on the system, checking back, right through to making payments all added up to a full day’s work. Going forward we’re hoping to see that process and time reduced significantly."
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"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and …
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“This has been clearly evidenced by the reduction in payroll employees, and the time it takes to administer the payroll. Previously there were three in the payroll department, but one left shortly before the introduction of the new system. This person has not been replaced, and whereas it used to …
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“Employees find Softworks very user-friendly, they like the fact it’s easy to navigate and it’s updated in real time, they like being able to check their clock cards and track actual time worked and bank time in lieu.”
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"Overall, we were very happy with the project. Our project manager was consistently available via email or telephone and taught us patiently how to be self-sufficient and confident with the new system. In terms of training, it was very educational."
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"Payroll was a manual process and took approx. 12 hours per month to complete compared to approximately 4 hours now with Softworks."
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"We have very much enjoyed our journey to date with Softworks and look forward to working with them for many years in the future."