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“We have found Softworks Computing Ltd to be open to ideas, willing to offer guidance and happy to discuss all scenarios. EBS Building Society is delighted with their choice.”
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"We have complex and unique business rules and working requirements and needed a system that was agile enough to adapt to our ever-changing business. Softworks came out of top of the selection process."
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“We wanted to maintain our friendly and flexible culture but with improvements in terms of efficiency for everyone. Employees can clock, view their rosters and request holidays on their mobiles, it’s giving them more management over their time off.”
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"This is the most beneficial aspect of the system as we can see immediately who is late and issues regarding attendance can be dealt with in real time."
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“This has been clearly evidenced by the reduction in payroll employees, and the time it takes to administer the payroll. Previously there were three in the payroll department, but one left shortly before the introduction of the new system. This person has not been replaced, and whereas it used to …
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"With Softworks we are saving hours and hours of lieu time calculations. It is now the responsibility of each employee to manage their own flexi time, absences and holidays. With the introduction of Softworks, employees can now check their own holiday and flexi balances thereby reducing queries back and forth …
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"We found Softworks to be open, flexible and very enthusiastic about the project. We pushed some of the functionality in Softworks to the absolute limit in relation to managing our complex rostering requirements."
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"During the pilot, items cropped up that we hadn’t anticipated, such as needing additional fields. The great thing was, I could usually make changes in the system configuration myself or approach the Softworks Project Manager who would help me find where to make the change or even make the change …
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"Overall, we were very happy with the project. Our project manager was consistently available via email or telephone and taught us patiently how to be self-sufficient and confident with the new system. In terms of training, it was very educational."
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"We selected Softworks because of its ability to manage employee time and attendance as well as employee scheduling. The fact that employees can use the Employee Self-Service App to manage absence requests and view their shifts is of huge benefit to us as well. For us having one system to …
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“Softworks gave us exactly what we asked for, within the expected timeframe and for the price we wanted to pay. As a relatively new application here, Softworks is an unsung hero. It is a system that ticks along nicely but I expect it would be missed if it wasn’t there.”
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"Email based approvals for vacation and absences are now very easy for managers and employees. The rules are helping to manage balances and entitlements."
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“I have seen other systems, and they couldn’t have done what we wanted them to. We are a rapidly expanding company, and the Softworks system will grow with us. The personal relationship we have established between the two companies is great. And I would have no hesitation in recommending the …
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"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and …
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"We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“