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"My particular favourite is the dashboards feature. This wasn’t on our initial list of requirements but has been a great add-on. It allows the senior management and HR team to view hours, absences, personnel information and more all on one screen. We can easily select the data we need to …
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"I managed to complete a monthly schedule for the entire staff in just two hours!"
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"Gold Care Homes had a Time and Attendance system in place, but as our organisation grew the system was no longer able to manage our requirements. We were spending a significant amount of time manually administering employee Time, Attendance and Rostering for our 2,000 employees across our 24 care homes …
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“We wanted to maintain our friendly and flexible culture but with improvements in terms of efficiency for everyone. Employees can clock, view their rosters and request holidays on their mobiles, it’s giving them more management over their time off.”
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"Overall, we were very happy with the project. Our project manager was consistently available via email or telephone and taught us patiently how to be self-sufficient and confident with the new system. In terms of training, it was very educational."
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”I think from each employee’s point of view it gives them more control over their time. It also frees up line managers as employees are effectively managing their own time and attendance. Overall, I believe that the Softworks system has benefited the entire hospital and has delivered tangible results in …
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"Softworks were selected as their Workforce Management Solution delivered in terms of features, functionality and business pay rules automation to meet our requirements."
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"During the pilot, items cropped up that we hadn’t anticipated, such as needing additional fields. The great thing was, I could usually make changes in the system configuration myself or approach the Softworks Project Manager who would help me find where to make the change or even make the change …
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"With Softworks we are saving hours and hours of lieu time calculations. It is now the responsibility of each employee to manage their own flexi time, absences and holidays. With the introduction of Softworks, employees can now check their own holiday and flexi balances thereby reducing queries back and forth …
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"We operate quite a complex sick leave arrangement that’s loosely based on the public sector model and found that tracking this and other types of leave became more complex as the organisation got bigger. We needed a system to manage this for us."
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"The most important thing was that the Softworks Account Manager and Project Manager were able to come up with solutions. A lot of companies say they need to think about it, with Softworks the solution is ready there."
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"We’ve set up our day service and residential care rosters in the Softworks system and can now easily manage any day to day changes needed. Managers can simply pull an available locum into their schedule to cover when a person is out."
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"Our original system didn’t have HR functionality. I knew I wanted that in our new system. I also needed a system that was very robust with easy reporting. I wanted to be able to quickly download reports."
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"We have very much enjoyed our journey to date with Softworks and look forward to working with them for many years in the future."
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"Probably the best NCHD eRostering package in Ireland."