60 Softworks Testimonials

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  • “Softworks gave us exactly what we asked for, within the expected timeframe and for the price we wanted to pay. As a relatively new application here, Softworks is an unsung hero. It is a system that ticks along nicely but I expect it would be missed if it wasn’t there.”

  • “When we first saw a demonstration of the system, we felt this was a system that we needed and could easily use. The menus are very clear and the links flow logically. While it wasn’t the cheapest system we looked at, I believe you get what you pay for and …

  • "We are very pleased with our partnership with Softworks to date. We have a very good relationship with the Softworks team and their system has allowed us to spend more time on our core business objectives and less time on manual and administrative tasks.“

  • "We have complex and unique business rules and working requirements and needed a system that was agile enough to adapt to our ever-changing business. Softworks came out of top of the selection process."

  • "The most important thing was that the Softworks Account Manager and Project Manager were able to come up with solutions. A lot of companies say they need to think about it, with Softworks the solution is ready there."

  • "Covid-19 has turned all our world’s upside down, we are working through a very trying time while supporting our residents, staff and visitors. We are more convinced than ever that selecting Softworks to manage employee Time and Attendance, Rostering, Skills and Training is the right move and will bring huge …

  • "During the pilot, items cropped up that we hadn’t anticipated, such as needing additional fields. The great thing was, I could usually make changes in the system configuration myself or approach the Softworks Project Manager who would help me find where to make the change or even make the change …

  • "Our system was paper-based and it was a concern to ensure we were staying on top of time tracking in case of an inspection. This becomes very onerous when you’re trying to do your day-to-day job. Using Softworks to record employee time and attendance makes sense and takes this pressure …

  • "My particular favourite is the dashboards feature. This wasn’t on our initial list of requirements but has been a great add-on. It allows the senior management and HR team to view hours, absences, personnel information and more all on one screen. We can easily select the data we need to …

  • "Prior to Softworks we had to manually put hours into the payroll system and had to calculate basic and overtime hours. Softworks has greatly reduced the time needed for processing wages each week. In one area of the company it has halved the time we spend on payroll each week, …

  • “We were very impressed with Softworks as they really listened to our requirements and worked with us to suggest solutions that would best fit our needs. Because of the nature of our business we have very specific scheduling requirements.“

  • “This has been clearly evidenced by the reduction in payroll employees, and the time it takes to administer the payroll. Previously there were three in the payroll department, but one left shortly before the introduction of the new system. This person has not been replaced, and whereas it used to …

  • "We selected Softworks because of its ability to manage employee time and attendance as well as employee scheduling. The fact that employees can use the Employee Self-Service App to manage absence requests and view their shifts is of huge benefit to us as well. For us having one system to …

  • “My first impression of the system was that it just looked so easy to use and user-friendly.”

  • “It has basically tightened up everything that was missing before. The old system caused so many problems no one liked using it, overtime and hours were missed causing errors and disgruntled employees. If an error does occur now it’s a rare event. Problems just don’t happen now, the system is …