“We have found Softworks Computing Ltd to be open to ideas, willing to offer guidance and happy to discuss all scenarios. EBS Building Society is delighted with their choice.”
“It has basically tightened up everything that was missing before. The old system caused so many problems no one liked using it, overtime and hours were missed causing errors and disgruntled employees. If an error does occur now it’s a rare event. Problems just don’t happen now, the system is well worth the money.”
"We were very paper heavy and implementing Softworks has cut that down significantly. Prior to Softworks we were constantly chasing staff to do manual timesheets, have them signed and sent to HR for filing. Staff would email an annual leave request sheet to their manager and this would also need to be sent to HR. Managers would need to keep track of where staff were, etc. Softworks has completely eliminated this admin work. Managers simply have more time to actually do real work rather than chase staff for admin."
“I have seen other systems, and they couldn’t have done what we wanted them to. We are a rapidly expanding company, and the Softworks system will grow with us. The personal relationship we have established between the two companies is great. And I would have no hesitation in recommending the system to any company.”
“The Softworks Support team consistently deliver excellent service. I have many years’ experience working in HR and dealing with HR systems and the Softworks Helpdesk is one of the very best. My issues are quickly and efficiently resolved and the team will share their knowledge allowing me to develop my understanding of the system.”
"Overall we are very happy with the Softworks system in full as it provides a much quicker and more accurate way of controlling everything from clock-in to wages pay out and storing Personnel information. We are now looking at one screen instead of trawling through pages of printed material."
“Employees find Softworks very user-friendly, they like the fact it’s easy to navigate and it’s updated in real time, they like being able to check their clock cards and track actual time worked and bank time in lieu.”
"We are very happy with Softworks. We like the product and we have a very good relationship with the team. The system has enabled us to spend more time on our core business objectives and less time on manual and administrative tasks."
"I just wanted to compliment Softworks and to say a big thank you from us. Your trainer Katie came in and completed a half-day training session with two of our team. They said they had never enjoyed or gotten more from a training session. Katie was so well prepared in advance, very knowledgeable and imparted that knowledge in a user-friendly, enjoyable manner."
“If I were to move on to another company, which didn’t have a T&A system, I wouldn’t hesitate to bring Softworks with me.”
"We had become aware that there were many indirect costs associated with absenteeism such as staffing, scheduling, re-training, lost productivity etc. and we wanted to find out exactly what these costs are, in each location. The extensive reporting capabilities of the system will give us access to attendance information and allow us to determine the reasons for absenteeism and its associated costs."
"Payroll was a manual process and took approx. 12 hours per month to complete compared to approximately 4 hours now with Softworks."
“We chose Softworks because having spoken with a number of companies and with my own experience of competitors HR packages I felt that Softworks would be the best solution provider to D.I.D Electrical. From the outset, Softworks were more professional in their approach to the sales pitch, the demonstration and the all round customer care. At D.I.D Electrical our core purpose is to “Create Customer Loyalty by Delivering Superior Customer Service” – Softworks computing, thus far, have delivered superior customer service so a partnership between both market leaders is the logical conclusion.”
“We wanted to maintain our friendly and flexible culture but with improvements in terms of efficiency for everyone. Employees can clock, view their rosters and request holidays on their mobiles, it’s giving them more management over their time off.”
"With Softworks we are saving hours and hours of lieu time calculations. It is now the responsibility of each employee to manage their own flexi time, absences and holidays. With the introduction of Softworks, employees can now check their own holiday and flexi balances thereby reducing queries back and forth to line managers."