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SOCi

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Read 99 SOCi reviews and testimonials from customers, explore 154 case studies and customer success stories, and watch 38 customer videos to see why companies chose SOCi as their Review & Reputation Management Software

SOCi is the leading enterprise solution for social media marketing at scale. SOCi’s all-in-one SaaS platform delivers a dozen or more functionalities, including content discovery, business intelligence, lead-generation, approval, task management, mass-scheduling and more, on top of a multi-layered permissions system that is architected to efficiently manage and generate measurable results at scale.

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  • 99 Testimonials View
  • 154 Case Studies View
  • 38 Customer Videos View
Customer Rating Review Score based on 3317 reference ratings
4.8/5.0 (3317)
  • Winter 2026 Top Performer Review & Reputation Management Software
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    Customer Rating Review Score
    4.8 / 5.0 (5070)

    Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in …

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99Testimonials

  • “SOCi makes the local stores feel included. They receive a weekly health report for their locations for fixes and highlights of what went well. This helps increase communication between local …

    Jacqueline Smith Director of Marketing

  • “We had to build online ordering sites for all of our locations. Now with one click, our customers can easily order cinnamon rolls from our local pages.”

    Heather Stennis Director of Marketing

  • “We take a lot of pride in our hard work and commitment to excellence in education. SOCi has made it easy for each franchisee to share that message and develop …

    Patricia McCabe Senior Director, Franchise Marketing
98 more testimonials currently locked

154 Case Studies

  • Kampgrounds of America Selects SOCi as Platform for Localized Marketing, Creates Positive …

    Diane Eichler VP of Marketing

  • JLB Residential scales localized social and reviews with SOCi

  • Mucho Burrito Wraps Up Localized Marketing By Optimizing Listings, Online Reviews, and …

    Christal Alcindor Digital Marketing Manager
153 more case studies currently locked

38 Customer Videos

  • Yesway - Customer Success Story (Darrin Samaha - VP of Marketing)
    Play Video
    Darrin Samaha VP of Marketing
  • Fogelman Properties Achieves Social and Reputation Success with Use of SOCi
    Play Video
    Jeremy Lawson Former Reputation Manager
  • JLB Partners - Customer Success Story (Kristina Bernatis - Vice President, Training & Marketing)
    Play Video
    Kristina Bernatis Vice President, Training & Marketing
37 more videos currently locked

Additional SOCi Information & Resources

Read SOCi Reviews, Testimonials & Customer References from 99 real SOCi customers.

Browse SOCi Case Studies, Customer Success Stories, & Customer References from 154 businesses that use SOCi.

Watch SOCi Customer Videos to learn why 38 businesses chose SOCi.

FeaturedCustomers has 2,074,949+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.