Snowfly is a leading gamification-based incentive, retention, and analytics company founded in 1999. They specialize in creating a customized approach for each client to ensure they are benefiting from the best employee engagement for their organization using a unique gamification, variable-interval, positive reinforcement, reward and recognition system. Using analytics to provide actionable steps towards individual and organizational improvement through focused recognition and incentives, Snowfly delivers custom, unique, and measurable results to their clients. For their Contact Center clients, they are also able to provide comprehensive cutting-edge Speech Analytics services as well including scorecard capabilities and an entire content library of topics and easily deployed preset business goals.
“Thank you for your awesome customer service, I've had a few issues the last 2 month's and you responded right away and told me what to do. Since I work in customer service, I understand how difficult complaints are. I'm very happy with the service provided to me to resolve my issues. Kudos to your staff.”
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