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    4.7 / 5.0
    Customer References44 total
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    At Centrical, they believe that for any company to prosper, it needs to make employees the center of business success. With that recognition comes the need to improve employee performance. And for that to happen, three core elements need to be used holistically: advanced gamification, personalized microlearning, and real-time employee performance management.

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    Clearview Live is a revolutionary workforce performance management system built by call centers for call centers. ClearView drives successful call center operations by aggregating data from disparate systems and *acting on that data* with proven business acceleration processes. These processes drive behavior change at multiple levels of the organization by delivering real-time performance dashboards and engagement tools from the executive level down to the agent level. ClearView increases accountability and creates a culture of continuous development that is critical to reaching business objectives.

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    Hoopla is the new way to win for high-velocity sales teams. Hoopla’s Sales Motivation Platform combines modern game mechanics, data analytics and broadcast-quality video in a powerfully simple sales gamification application that makes it easy for managers to motivate sales team performance and score more wins. Using Hoopla, managers can quickly create contests, competitions and leaderboards around any CRM metric, and broadcast live performance updates to TV, web and mobile screens throughout the company. Hoopla’s dynamic, live video broadcasts engage the entire company in an exciting, play-to-win culture that delivers measurable gains in team productivity and performance.

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