Bloomfire exists to organize knowledge and expertise, and makes it accessible and shareable with the people that need it most. Bloomfire's easy-to-use, elegant social knowledge network software is used by thousands of employees at leading companies for social learning, customer service, and sales and marketing alignment. With Bloomfire, collaboration is easier, work gets done more efficiently, and employees and customers are more satisfied.
Starmind is the smartest, fastest and most intuitive way to connect employees to the expert knowledge they need. Its human-centric patented AI learns who knows what on any given topic and identifies the best colleague to help solve a problem, regardless of their title, department or location. Some of the world`s largest organizations are currently using Starmind to boost productivity, break down silos, retain knowledge, and help new joiners get up to speed. With a 98% resolution rate, it puts a stop to endless searching, solves the problem of information overload and removes the need for inefficient knowledge management and sharing tools. Starmind transforms the way the world works by freeing expert knowledge for everyone.
livepro is the perfect answer. Since 2001, the livepro team has partnered with clients to improve customer service quality & delivery. Their clients have discovered that not only does it improve the quality of the customer experience, it also helps to strengthen your brand, improves team satisfaction and makes you a star! And you don’t need to be an IT guru to use it. At livepro, improving customer service through effective knowledge management is their passion.