“Slalom has always been a key partner of Microsoft, and because I’d worked with the team and seen that expertise in the past, I felt very comfortable with Slalom’s understanding of data design, architecture, user experience, and capability building."

“Being mobile friendly is critical to us, and this is a very important first step in getting there.”

"Creating the member journey was a huge benefit as it’s something we hadn’t done before. It helped us set the stage for some patient-centric solutions we’ve been able to develop."

“Salesforce has many, many applications that we can easily tie into the ecosystem and continue to grow. It’s opened a lot of doors for us.”

“It’s still very early in the game. But we have some advisors that are having record years in this COVID-19 environment. They’ve embraced digital processes, virtual technology, and virtual relationship management. And a lot of really exciting things are still to come in 2021.”

“We believe it’s what you want, where you want it. Now, it’s a service I get wherever I go. It really expands that footprint to wherever [viewers] are.”

"Our retention rates are very, very high. Customers stay with us for a long time. Because of that, they expect us to know them."

"We’re doing things here, at Amica and Slalom, that aren’t being done in any other organization. We’re on the cutting edge when it comes to building out the alignment between the policyholder in Guidewire and Salesforce."

"Suddenly, we can build a full view of a person which can be used by epidemiologists or a reporting suite in research studies. And we can link hundreds of thousands of records and link files in specific ways that are 100% accurate. We couldn’t dream of doing that a year …

"We went from this 12-hour day, multiple-person process that we had to do every single day, including weekends, to an automated file that you spit out in a couple of hours."

“We can't thank the Slalom team enough for being bold and saying, ‘here’s the right technology for you.'" If we’d gone with a data warehouse design, we could not have been as responsive to COVID.”

“Slalom was an obvious partner to work with to make this happen. They just get things done. They’re one of our best gold partners.”

"The dashboard Slalom created helps us better visualize and communicate the needs that remain across the community. It also provides clarity, as we message our response and impact in front of various audiences."

"This product is phenomenal, and the backend data architecture really sets us up for long-term success."

"The attorneys saw the potential of how easy it would be to communicate through the app. They felt a tangible difference in how it can help."