279 Slalom Testimonials

"Throughout the process, we had to pivot, change directions, and appeal to audiences multiple times. But I had 100 percent confidence in Slalom."

"One thing that’s been standout has been Slalom’s approach, methodology, and market knowledge—and they’ve brought a lot of that capability into our teams."

"At the core of Ochsner is a spirit of innovation to improve outcomes and experiences for our patients. Slalom clearly valued that innovative spirit. The team’s ability to see our challenges and provide custom solutions to fit our system was evident from day one."

"GenAI provides a new lever for us to think about customer service and experience that will benefit our 4.2 million subscribers today—and those that will come in the future."

"Our teams were really embedded with Slalom’s teams, and it felt like one team most of the time."

“That’s the really big impact they can create in their roles, not sifting through data and Excel files.”

“Health Cloud was the core for building out a 360-degree patient console, an aggregation of all patient data that was in the Castell ecosystem.”

“We are finding many ways in which digital communications make it easier to communicate with our patients, extend our services further and improve the way we deliver care.”

“Slalom saved us so much time for what seems like small tasks, but each of those small tasks used to take an additional five minutes to do.”

“The Slalom team has been wonderful to work with from start to finish—we’ve loved working with our team; came back for a second round; and have been completely impressed with the new team. Slalom knows how to take care of its clients—you’re a partner, not just a vendor.”

“Slalom successfully got us up and running with an effective sales CRM and migrated us to Salesforce Service Cloud to enhance our single customer view.”

"Initiatives that were once impossible or out of reach for Greenfield are suddenly practical."

“DECIEM's first approach was to engage an expert system integrator (SI) for each Salesforce cloud to help us with the implementation, Each SI was excellent on their own, but their approaches were different and not necessarily compatible with each other. It was like assembling a team of top chefs to cater an event, all wonderful on their own but each with a different cooking style. The result, instead of a feast, started looking more like a potluck. We needed a master chef with a common vision in all the clouds to make sure our ecosystem grew organically.”

"Slalom was so responsive that oftentimes they knew what we needed before we did. They were always a couple of steps ahead and made sure we didn't lose sight of where we needed to be."

“ESG has been on the mind of CEOs at an operational level for some time now, resulting in some good initiatives that are directionally right but lack an overarching strategy.”