“Opening the door. We’re serious about revamping our portfolio. We’re serious about building the right solutions that provide the most value, and we’re building a team to sustain them.”

“We’re just getting started. We’re launching a brand scorecard to visually ‘move the needle’ on our business, and we continue to add data sources. We couldn’t ask for a better data foundation to fuel our growth.”

"One thing that’s been standout has been Slalom’s approach, methodology, and market knowledge—and they’ve brought a lot of that capability into our teams."

“Now we’re finding that managers are spending less than an hour on billing and customers are getting a bill within days of leaving our hotels. It really has been a life saver from a time savings point of view.”

“The last touch that a meeting planner has with the hotel is receiving their bill. And the accuracy and the timeliness of the bill is so important to the customer.”

"GenAI provides a new lever for us to think about customer service and experience that will benefit our 4.2 million subscribers today—and those that will come in the future."

"We’re the only Federal Home Loan Bank that’s 100% on AWS cloud. Leveraging this high-performing technology enables us to enhance the member experience and provide reliable service to support their business needs."

“With MTAP, we streamlined a lot of processes, improved our security posture, and modernized our infrastructure and architecture.”

“So glad this is finally happening. I wasn’t sure of my future at the company, but now I feel more hopeful.”

“When you launch a product to the public, what you think you need to do and what you actually need to do can be very different, Customers, mortgage brokers and our staff all interact on our site—and they’re all handling the same data.”

"We can focus on analyzing our data, versus just compiling and collecting it."

"It revolutionizes the way I view and run our business."

“We examined four different implementation partners, but ultimately Slalom was just the best in all aspects.”

"Within a tight timeline of just three months, the Slalom team engineered an elegant, robust solution. I’m amazed at what we’ve been able to accomplish."

"Now we build, test, and deploy multiple times per week and can do so during the day with zero downtime."