279 Slalom Testimonials

“Everything we do starts with an agent selling our policies. We take that relationship culture, and we extend it to our associates, our customers, as well as our vendors. I felt that Slalom presented itself as an organization that wanted a long-term relationship, not just a short-term contractual win.”

“It’s not just IT and support. It’s also the content team, the product team, product engineering, and eventually, as this becomes bigger in our AI footprint, we’ll get tighter in governance and how we manage all these use cases and systems we’re bringing in.”

"The app is really user-friendly and very intuitive. Adoption with staff has been seamless."

“We’re able to be more proactive. We’re able to start thinking about what we want to do next, to be more strategic.”

“The flexibility of what Slalom put together was very helpful and not just intuitive of the needs we have now, but flexible enough to take care of future issues that the practices might encounter.”

“Since Toyota is the founding sponsor of Carma Project, their conversion rates are up to 12 times higher than other manufacturers. If you have a Toyota, Lexus, or Scion recall, you’re much more likely to get it fixed.”

"Slalom acted as a partner, a sounding board, and a strategic extension of our team. They helped us think through the prioritization we needed to be successful."

“Just watching Slalom professionals do their thing helped us mature as a business. People gained a new understanding of how technology can fix specific problems in a predictable way. They got fascinated by it. A lot of epiphanies were had.”

“We would have continued suboptimal customer experience and poor containment rate, which is just a bad overall outcome for our customers and for us internally."

"Debt recovery is a use case that in the end requires the breadth of what AWS and the platform we built can deliver: super security, super flexibility."

“Slalom provided a critical piece of the puzzle.”

"They’re some of the best professionals that we’ve worked with. Absolute first-class."

“But as we started to grow, we didn’t have a system that was scalable. We needed a better way to track and manage our delivery data.”

"Slalom saw a hole and a need in what we were doing and jumped right in. It made it so easy for our people."

“Slalom was not an order taker, they were a true partner. They quickly gained deep understanding of the business problem we were trying to solve and then challenged our thinking about the solution. The result was an end product that is highly utilized and has satisfied all of our initial objectives.”