279 Slalom Testimonials

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  • “I had years of experience working with the Slalom team, so I felt comfortable with them coming in and helping us out.”

  • "From the beginning, the Slalom team really bought into Jersey Mike’s culture. They understood what it took to work with us. This wasn’t a ‘take it and do it yourself’ project. This was ‘get embedded in our teams and develop something we would have developed, with the added perspective of an outsider."

  • “Before COVID-19, our contact tracing and case investigation tools were designed for managing smaller outbreaks, The coronavirus led to case volumes we had never come close to before. Our only choice was to quickly overhaul our system as the situation was developing.”

  • "I talked to vendors who promised a turnkey migration, but I didn’t want to be dependent. I wanted to build expertise on my team. Education was huge for me, and Slalom offered us that."

  • “It took a lot of administrative overhead out of budgets where it didn’t belong, and into improving our customer experience, where it did belong.”

  • “Just watching Slalom professionals do their thing helped us mature as a business. People gained a new understanding of how technology can fix specific problems in a predictable way. They got fascinated by it. A lot of epiphanies were had.”

  • “We would have continued suboptimal customer experience and poor containment rate, which is just a bad overall outcome for our customers and for us internally."

  • “Slalom has helped drive the project, and I’ve learned a lot from our contacts—they’ve gone above and beyond for us.”

  • “Slalom provided a critical piece of the puzzle.”

  • "Slalom was so responsive that oftentimes they knew what we needed before we did. They were always a couple of steps ahead and made sure we didn't lose sight of where we needed to be."

  • "Creating the member journey was a huge benefit as it’s something we hadn’t done before. It helped us set the stage for some patient-centric solutions we’ve been able to develop."

  • “This is a huge step for Lynden to start working toward being a leader in how we use customer-facing technology in shipping and logistics.”

  • "Throughout the process, we had to pivot, change directions, and appeal to audiences multiple times. But I had 100 percent confidence in Slalom."

  • “Not only did Slalom help us build the foundation for one of our core enterprise goals—a holistic, well-defined culture—it informed executive conversations around strategy and fostered engagement from our teams around the world."

  • "We are in a deep crisis among all identities and localities across the country today when it comes to mental health, well-being, and suicide. Vibrant Emotional Health is strategically and uniquely positioned to be an innovator with mental health and suicide prevention."