279 Slalom Testimonials

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  • “Having a single customer record across all sources so that we can have a 360-degree view of the client will be tremendously fruitful in the future."

  • “Your contributions to CCR have been immense! We have enjoyed you here!”

  • "Debt recovery is a use case that in the end requires the breadth of what AWS and the platform we built can deliver: super security, super flexibility."

  • "Our retention rates are very, very high. Customers stay with us for a long time. Because of that, they expect us to know them."

  • "We’re doing things here, at Amica and Slalom, that aren’t being done in any other organization. We’re on the cutting edge when it comes to building out the alignment between the policyholder in Guidewire and Salesforce."

  • “Slalom has helped drive the project, and I’ve learned a lot from our contacts—they’ve gone above and beyond for us.”

  • "All these changes have internationalized the organization—connecting our members worldwide—and sped up and streamlined our processes."

  • “Now it’s time to shift to a self-service model and start giving ownership back to the business.”

  • “Just watching Slalom professionals do their thing helped us mature as a business. People gained a new understanding of how technology can fix specific problems in a predictable way. They got fascinated by it. A lot of epiphanies were had.”

  • “We would have continued suboptimal customer experience and poor containment rate, which is just a bad overall outcome for our customers and for us internally."

  • “We’re much further along with Slalom’s help than if we had had to do it all on our own. They brought key advantages to the table—the ability to partner in a flexible and unique way, raw technical talent, and a development methodology that provided clarity up front and drove success.”

  • “On day one, Slalom provided people that worked well with each other, were very, very skilled, and were ready to start building. As new people came on board, they could see that this was a modern software and cloud services build environment.”

  • “We knew we were missing a key piece of communications infrastructure, but were constrained by a lack of budget and expertise. Slalom delivered a simple, clean design using the latest Microsoft SharePoint technology. It is clear to me that we can’t live without it.”

  • "With these efficiencies, we’re able to work together as a cohesive team rather than siloed departments."

  • "Once we identified that our digital ecosystem was holding us back from offering new products and services, we knew it was time for a change."