“We knew our digital storefront was not keeping pace with consumer expectations, We needed to make changes that were significant on the back end, yet would appear subtle to the everyday shopper, yielding greater performance overall.”
"Only through knowing where we are can we truly know where we are going."
"Having reliable, disaggregated, and current neighborhood-level data is really important for advocating for the type of change folks want to see in LA County."
"It revolutionizes the way I view and run our business."
“We examined four different implementation partners, but ultimately Slalom was just the best in all aspects.”
"Within a tight timeline of just three months, the Slalom team engineered an elegant, robust solution. I’m amazed at what we’ve been able to accomplish."
"Every company has an opportunity to think about what they can do in their community, to really try and make a difference, and to bridge the gap between what the government is able to provide and what they as a company can help to innovate. And this is an amazing example."
"In government, we’re often running to the finish line, trying to get the job done. This is a case where people realized how helpful a methodical and collaborative process could be as far as effecting change."
“Slalom has helped drive the project, and I’ve learned a lot from our contacts—they’ve gone above and beyond for us.”
“We’re always thinking about the next steps. We’re excited to be collecting that direct feedback so that we can enhance their college experience.”
"We’re in the business of saving lives and helping people recover as fast as possible. We want to get Florida’s economy back up and running. That’s what this transformation has been about."
"We are in a deep crisis among all identities and localities across the country today when it comes to mental health, well-being, and suicide. Vibrant Emotional Health is strategically and uniquely positioned to be an innovator with mental health and suicide prevention."
"I came in to elevate how we think about managing the infrastructure of a critical network like 988. I knew we needed to focus on how to grow it rapidly, and in a secure, stable fashion—which does require a different set of mechanics.”
“Now we’re finding that managers are spending less than an hour on billing and customers are getting a bill within days of leaving our hotels. It really has been a life saver from a time savings point of view.”
“The last touch that a meeting planner has with the hotel is receiving their bill. And the accuracy and the timeliness of the bill is so important to the customer.”