“We want to know our customer—the runner. We want to be in position to talk to them, to have a more personalized relationship with them.”
“We made significant progress on a complex project that wouldn’t have moved forward as quickly without the skills and capacity (and deadlines) that Erin brought. Having her dedicated full time and bringing in her outside resources got us on exactly the right path.”
“Their passion and expertise have left us well prepared to advance our ESG engagement in 2024 and beyond.”
"The app is really user-friendly and very intuitive. Adoption with staff has been seamless."
“It’s hard to fix a problem if you can’t understand it right, and it’s hard to understand a problem without the data."
"Having reliable, disaggregated, and current neighborhood-level data is really important for advocating for the type of change folks want to see in LA County."
"We moved away from a very waterfall, project-driven approach for delivering change to delivering business change on demand, at speed and at scale."
"GenAI provides a new lever for us to think about customer service and experience that will benefit our 4.2 million subscribers today—and those that will come in the future."
"Initiatives that were once impossible or out of reach for Greenfield are suddenly practical."
"McDonald’s is part of the fabric of culture in every market where we operate. What better time to explore new ways of working and innovate at pace, testing ways to be culturally relevant to the next generation of fans?"
"To think that we built something people are so excited to be a part of is amazing. Initial results have been promising, and we continue to test and learn to make the concept even better."
"Our retention rates are very, very high. Customers stay with us for a long time. Because of that, they expect us to know them."
"We’re doing things here, at Amica and Slalom, that aren’t being done in any other organization. We’re on the cutting edge when it comes to building out the alignment between the policyholder in Guidewire and Salesforce."
"We are in a deep crisis among all identities and localities across the country today when it comes to mental health, well-being, and suicide. Vibrant Emotional Health is strategically and uniquely positioned to be an innovator with mental health and suicide prevention."
"I came in to elevate how we think about managing the infrastructure of a critical network like 988. I knew we needed to focus on how to grow it rapidly, and in a secure, stable fashion—which does require a different set of mechanics.”