279 Slalom Testimonials

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  • "We’re doing things here, at Amica and Slalom, that aren’t being done in any other organization. We’re on the cutting edge when it comes to building out the alignment between the policyholder in Guidewire and Salesforce."

  • "When it comes to running our business, Elvis is the lifeblood. It handles the beginning and end of events from a business perspective, and the technology we were running on before had run its course."

  • "I wish for all my nonprofit colleagues to have this experience. This is what success should feel like."

  • "In a year’s passing, the team went from an ordinary IT datacenter mindset to a cutting-edge cloud technology group bursting with ideas to grow the business."

  • "Every technology decision we make begins with empathy for our stakeholders. Agero moved to the cloud because that’s where we can help them most."

  • “We’ve been able to show our stakeholders that there’s a better way to build systems.”

  • "As head of customer service operations, my biggest concern is the safety of everyone in the UK when it comes to our gas systems. Our focus is not only to operate the existing infrastructure and systems but also to look at where we can further improve risk mitigation. Technology advances through AWS and its Location Service solution quickly answered that need."

  • "What COVID has shown us is the importance of being truly omni, the importance of us being able to turn on a dime."

  • “Our digital footprint has to be such that the customer sees us and interacts with us when she’s ready, when she wants.”

  • "The ability to easily change things in a few minutes, rather than submitting a ticket to IT and waiting weeks, has been a huge time saver for us. Visually, the site just looks better. The process for ordering is smoother, customers can find things more quickly—overall, it’s a much better customer experience."

  • “On our big Day of Giving, the new site handled four to five times the normal traffic with no issues. It was a huge success."

  • “Flawless. We didn’t roll anything back. It went live and stayed live. We could have easily switched back to our old site, but there was no reason to do that.”

  • "From the beginning, the Slalom team really bought into Jersey Mike’s culture. They understood what it took to work with us. This wasn’t a ‘take it and do it yourself’ project. This was ‘get embedded in our teams and develop something we would have developed, with the added perspective of an outsider."

  • “This is a genie that you can’t put back in the bottle, so we wanted to make sure that we did it right.”

  • “The question you ask might not be the question you need.”