146 SiteMinder Testimonials

"SiteMinder and Misterbooking have directly contributed to the increase of bookings and revenue, and to the global hotel’s profitability."

"After using SiteMinder for five years we decided to try a new channel manager a year ago, purely because they offered a very competitive introduction fee and were very enthusiastic with promises of new rollouts of functionality and dedicated customer service. A year has passed and we have now decided to return to SiteMinder as our choice for a channel manager and booking engine. After using a different channel manager we feel SiteMinder is much more user-friendly - the interface and dashboard are clearer and navigation is simpler. The functionality of TheBookingButton, which allows us to offer packages and promotions on specific dates to increase direct bookings, is also more beneficial being a small hotel and allows us better control of our direct rates. The video tutorials are also very concise and make it extremely easy to train staff as they can watch and repeat and use them to refer back if they have any issues. So although the cost is slightly higher, we feel the ease of usability of SiteMinder saves us time and allows us the ability to concentrate on ideas for promotions to gain more direct bookings thus a better return on investment. We also very happy to find even further improvements to the system that have taken place in the last year; we will be sticking with SiteMinder for the foreseeable future and highly recommend it to those searching for a channel manager and booking engine solution."

"We saw an increase in bookings as soon as we activated Demand Plus and we have seen an increase not just in Demand Plus reservations but also in direct reservations overall. Now, our direct reservations represent around 50% of our total revenue."

"We wanted a tool that would help us and our staff save time, but also a solution that allows us to manage our hotel day-to-day room inventory, with a quick and fast overview of all the bookings on one platform."

"SiteMinder’s Channel Manager provides a strong, sustainable and unified platform to effectively manage and enhance our online reach and presence.The user interface of SiteMinder’s Channel Manager is simplicity at its best and the product’s accessibility allows amazing operational flexibility."

"SiteMinder, through its offering of the industry's largest channel management platform, gives our independent hotel clients access to the world’s top PMSs, CRSs and RMSs, and allows them to experience both expansive distribution with the benefits of strong connectivity."

"We have been very impressed with SiteMinder’s technical capabilities. They have brought tremendous innovation to the distribution space, and that innovation, in turn, brings great value to our hotel customers who for the most part have only known more traditional ways to distribute their inventory, such as using global distribution systems. The affordability of SiteMinder’s technology, combined with its ease-of-use, makes it a simple and smart choice for hotels."

"We are very excited to partner with SiteMinder, the recognised leader in hotel online distribution. Our customers can now save all the time they spend in maintaining their data – and also cost, as using SiteMinder’s Channel Manager, they no longer have to pay hefty reservation delivery fees. This is an enormous benefit. So, not only can they now streamline their business processes, they can significantly increase their online revenue and drive down their cost of acquisition at a consistent pace. What a huge competitive advantage that is."

"We have known SiteMinder for more than four years. It’s a company that upholds ‘making difficult things easy for hoteliers’ as a key value."

"But working with Canvas we was very pleased with the results immediately. And now we can make changes to my website directly without risking its design or visual elements. As someone with only basic computer skills, this is a key benefit of the product for Us."

"By adopting SiteMinder’s technology, our hotel has become much more visible to the thousands of travellers we know are searching for a destination that offers beautiful seaside accommodation with family attractions. We have also integrated our property management system with SiteMinder’s Channel Manager so we can completely automate our online distribution. This means we can now keep up with the incredible speed at which today’s bookings are made, which is so important to remain competitive. The setup is seamless and a powerful way of increasing our revenue while lowering our costs to acquire guests."

"Using The Channel Manager has helped us to focus more on our other tasks and less on managing our rooms online. We’re saving about 120 hours of manpower per month. Ultimately, it’s allowed us to maximise our online revenue right up to the last room."

"By partnering with SiteMinder, we are helping hotels reach the fast-growing number of travellers using mobile devices to book their rooms. Our app is an excellent complement to SiteMinder’s pooled inventory offering, which allows hotels to have all of their available rooms online, all day, every day, right up until that last bed is filled."

"Since acquiring SiteMinder's Channel Manager in September 2013, we have become more visible to customers; we connect with ten different distribution channels and occupancy has risen substantially, by more than 50% in some months. SiteMinder insisted that we try the service, but as we had had bad experiences with other distribution firms, we took a while to decide. Now we just wish we had tried it much earlier. we want to help prevent other hoteliers from making the same mistake we did. we waited too long to partner with SiteMinder."

"HAA believes TheBookingButton by SiteMinder will prove to be an effective means for our members to embrace online technology and, in turn, increase their visibility to today’s traveller."