146 SiteMinder Testimonials

"Our experience with Demand Plus has been great so far. We experienced an average of 30% more direct reservations this summer compared to last year."

"We work in a hyper fast-paced industry, and sometimes opted against rolling out new rate plans and channels in the past, simply due to the amount of time it took to set them up for multiple properties. We feel confident that, with SiteMinder Multi-Property, a lot of that time and effort has been taken away."

"For us, SiteMinder means that we have a peace of mind."

"We are absolutely satisfied with the support and the professional and very open cooperation with SiteMinder. For us, it is very important to work with partners who understand our business, particularly when it comes to the distinction between beds and rooms for hostels, as in our case. Additionally, an efficient and personal contact must be maintained in order to achieve the best results for both sides and to secure the satisfaction of employees."

"The integration of SiteMinder into our yielding efforts has been a strategic component of our success in generating a surplus revenue of 51% over a period of twelve months - as compared to the period before utilising their channel manager. The stability of the system and its seamless connectivity enables us to maintain parity with our OTA partners, consistently."

"For years, we used SiteMinder's Channel Manager, but after receiving a seemingly competitive offer from another channel manager provider, we decided to give them a go as they advertised themselves as offering a superior solution and we thought perhaps that solution could help us market and sell our resort even better online. After just six months, we discovered that product lacked all the features and functionalities that it promised! Coming back to SiteMinder was an easy decision. SiteMinder's Channel Manager definitely offers greater customer service than other providers as well as connectivity to its many e-commerce providers."

"Owing to the complexity of the integration at a hotel chain of our size, we had expected a handling period of about one year – including an initial testing phase with three hotels. But overall, it only took nine months, a very pleasing result."

"From time to time, especially in the beginning, we called the support team for help. The team always get back to us very quickly. Now, in case we need their assistance, we easily raise a ticket via our Channel Manager extranet. we very pleased with SiteMinder’s suite of products, and we looking forward to continuing working with them."

"We wanted a tool that would help us and Our staff save time, but also a solution that allows us to manage Our hotel’s day-to-day room inventory, with a quick and fast overview of all the bookings on one platform. Across our hotels, we were manually updating between 10 and 16 extranets on a daily basis. It was clear that we needed an alternative solution, as this was very time-consuming and not at all cost-efficient."

"What we enjoy about SiteMinder's technology is its simplicity and practicality, and its ability to provide us with accurate data. And, because the products are cloud-based, updates are regular and quick, ensuring they get even better with each change. The latest refresh of The Channel Manager has made the platform extremely easy to use and that much more powerful, and ultimately allowed us to achieve our sales target online."

"Being a property of nearly 90 rooms, we find that even half a dozen rooms moving on any single date can result in major changes to occupancy percentage, and ultimately result in lots of changes to how we manage our revenue overall. So, speedy and visually easy-to-read data is vital - and SiteMinder's Prophet provides that to us. It's definitely made comp set rate analysis easier and quicker."

"As the leading channel management provider for hotels globally, partnering with SiteMinder was an obvious decision. We aim to bring top-notch technology to our hotel partners across all our markets in Africa and SiteMinder offers the right technology to grow our supply of real-time bookable inventory for our customers."

"It wasn’t about total room nights or number of bookings for us, but, rather, rate and inventory management ... Taking the last quarter of 2015 as an example, with fewer rooms to sell and with SiteMinder’s Channel Manager to help manage our rates, we generated an additional seven percent over the previous year in average monthly revenue. SiteMinder’s technology also helped lift our ADR by 24 percent and RevPAR by 14 percent for that quarter."

"We are pleased to partner with SiteMinder, the recognised global leader in channel management. HiRUM’s partnership with SiteMinder is about bringing together two best-of-breed solutions so hotels can benefit from greater control and efficiency."

"We are very happy with SiteMinder and everything now works more efficiently for us. With The Channel Manager and the PMS integration, we can easily manage our rates in roomMaster, which are then sent to SiteMinder and pushed out to all our channels."