Back when we first signed up our online bookings increased from 21% of our overall room revenue to 32% within only 12 months. There are obviously a lot of other factors in play, but SiteMinder has easily allowed us to access numerous distribution channels we would not otherwise be able to connect to. We have seen our room nights grow by 57% over the 7 years we have been using these products.

We are absolutely satisfied with the support and the professional and very open cooperation with SiteMinder. For us, it is very important to work with partners who understand our business, particularly when it comes to the distinction between beds and rooms for hostels, as in our case. Additionally, an efficient and personal contact must be maintained in order to achieve the best results for both sides and to secure the satisfaction of employees.

Because SiteMinder offers pooled inventory, we can offer more inventory and connect to more sites and updating is much less time-consuming and there is no risk of overbookings. It’s incredibly easy to administer, much quicker and it’s all managed from the one place.

I continue to be a strong ambassador for SiteMinder driven by their unrivalled, interfaced technology, which plays a significant part of the seamless distribution infrastructure at Rocco Forte Hotels.

We’ve aligned with SiteMinder to offer our mutual hotel customers a cost-effective alternative to managing the distribution of their rooms through priceline.com. SiteMinder’s growth in capturing the needs of more than 20,000 hotel customers globally is impressive, and we attribute that very much to its industry leadership in providing hotels with technology that is accessible, reliable and fast.

We have found TheBookingButton to be very user-friendly with quick and easy steps for our guests to make and confirm reservations on our own websites. The fixed low monthly cost, instead of commissions on every booking, delivers to us substantial cost savings and efficiencies.

After using SiteMinder for five years I decided to try a new channel manager a year ago, purely because they offered a very competitive introduction fee and were very enthusiastic with promises of new rollouts of functionality and dedicated customer service. A year has passed and I have now decided to return to SiteMinder as my choice for a channel manager and booking engine. After using a different channel manager I feel SiteMinder is much more user-friendly - the interface and dashboard are clearer and navigation is simpler. The functionality of TheBookingButton, which allows me to offer packages and promotions on specific dates to increase direct bookings, is also more beneficial being a small hotel and allows me better control of my direct rates. The video tutorials are also very concise and make it extremely easy to train staff as they can watch and repeat and use them to refer back if they have any issues. So although the cost is slightly higher, I feel the ease of usability of SiteMinder saves me time and allows me the ability to concentrate on ideas for promotions to gain more direct bookings thus a better return on investment. I am also very happy to find even further improvements to the system that have taken place in the last year; I will be sticking with SiteMinder for the foreseeable future and highly recommend it to those searching for a channel manager and booking engine solution.

Owing to the complexity of the integration at a hotel chain of our size, I had expected a handling period of about one year – including an initial testing phase with three hotels. But overall, it only took nine months, a very pleasing result.

We wanted to make booking a stay at Sargood on Collaroy as easy as possible for our guests. To achieve this, we knew we needed an easy booking experience and that will now be possible through TheBookingButton.

Implementing SiteMinder's Channel Manager for our international franchisees will help make their businesses more effective and efficient, helping to eliminate discrepancies in room availability entirely. We want to empower our international franchisees with enhanced functionality, cutting edge tools and resources enabling them to maximise their revenue potential.

Prior to using GDS by SiteMinder, a number of the reservations we received needed to be added into the PMS manually, taking time away from staff.

In 2010 we were seeking a channel management solution to expand our online reach and some of the online travel agents we work with suggested we partner with SiteMinder,

Since going live with TheBookingButton, we have received a substantial increase of reservations from our website as it looks more professional, it’s easy-to-use, and it offers the guest more information.

SiteMinder has absolutely helped us save money in terms of time. I especially like the ease of The Channel Manager’s reporting feature.

Of all the systems we have implemented over the years, SiteMinder's Channel Manager has been the easiest and we have been extremely satisfied by the levels of service and commitment offered by the SiteMinder team. SiteMinder's channel management platform is very intuitive and if we do have any questions, we know we can always expect a prompt response from the company's support and sales teams. Every interaction with SiteMinder has been a true pleasure! As with all their hotel customers, we also benefit from SiteMinder's increasing network of OTA partners as it increases both our global and local reach. SiteMinder is a team on its game – quick and responsive, and able to exceed our expectations at all levels. Thank you, SiteMinder!