146 SiteMinder Testimonials

"We work in a hyper fast-paced industry, and sometimes opted against rolling out new rate plans and channels in the past, simply due to the amount of time it took to set them up for multiple properties. We feel confident that, with SiteMinder Multi-Property, a lot of that time and effort has been taken away."

"It took less than seven days (to implement the technology) and we very happy with the setup team and training provided by them, he says. Now we can see all the arrivals (and) bookings from a single platform."

"We have been using SiteMinder's products - both The Channel Manager and its booking engine TheBookingButton, since the resort opened its doors in 2013. SiteMinder understood and fulfilled all our needs: a simple channel manager and a user-friendly booking engine that helps us boost our direct reservations. We are also very happy that there is always further improvement to the systems. Our direct bookings keep increasing every year and are now becoming our top channel with the best results at Samabe Bali Suites & Villas. SiteMinder's Channel Manager and TheBookingButton are the best combination and solution if you would like to boost your direct bookings! A luxury suites & villas property in Nusa Dua - Bali, Indonesia"

"SiteMinder has provided an easy way to control the room inventory and the selling rate in most of the cooperant global Online Travel Agents. At the same time it also makes the reservation procedure easier for credit card tracking. That means hotel staff only use one website to check all the credit card details from Booking.com, Agoda, Expedia, etc. SiteMinder is a friendly, useful platform that is also easy to operate. It should be widely used all over the world."

"PHM Hospitality is a leading Indonesian Lifestyle Hotel Management Company, a part of larger company Panorama Group. At PHM Hospitality, we found that the connectivity of SiteMinder’s Channel Manager is contributing success in terms of efficient inventory management, selling and yield management strategies at our company. We also see significant growth in all of our hotels by integrating SiteMinder’s Channel Manager that connects all our online distribution. We really love the seamless, simplicity and user-friendly system provided by SiteMinder."

"We wanted to make booking a stay at Sargood on Collaroy as easy as possible for our guests. To achieve this, we knew we needed an easy booking experience and that will now be possible through TheBookingButton."

"SiteMinder has provided the peace we were looking for to complete our distribution strategy. Their expansive partner network gives Barceló direct access to new, important markets, and greater visibility in existing ones, to significantly lower our cost of acquiring guests."

"We’re saving at least 90 man hours per week. We’re truly impressed with the experience and innovation of the team at SiteMinder. They offer excellent training and customer service, along with their reservation capabilities, easy user interface, and cloud-based platform."

"Ivory by Ayola Hotel Bandung has been using SiteMinder’s Channel Manager for two years and our hotels have, not only gained real-time access to the world’s top distribution channels, but helped increase our direct revenue via online sales too. TheBookingButton is very user-friendly, fresh look, simple and easy for our guests and staff to use, and since going live with TheBookingButton, we have received a substantial increase of reservations from our website as it looks more professional, it’s easy-to-use, and it offers the guest plenty of information."

"When Alex reached out to us, we was hitting walls with the other service providers and not getting the support we needed, so we agreed to give SiteMinder a try on a free trial basis. We eventually added the GDS by SiteMinder and we now working on direct connectivity through their relationship with SynXis [CRS system]."

“Back when we first signed up our online bookings increased from 21% of our overall room revenue to 32% within only 12 months. There are obviously a lot of other factors in play, but SiteMinder has easily allowed us to access numerous distribution channels we would not otherwise be able to connect to. We have seen our room nights grow by 57% over the 7 years we have been using these products.”

"SiteMinder’s Channel Manager has helped us control the availability of all our hotels online and also allowed us to achieve total rate parity, which has been essential to be more competitive in the market."

"We wanted to sell our rooms on the OTAs, but with the quantity of reservations that come from OTAs, we would not be able to follow up with guests and manually input reservations into our PMS. This would cause errors in our availability."

"Each property connects to about five different booking portals. So, for us, it was very important to find a solution that could streamline the flow of information going out to each of these portals. SiteMinder has met this need with a user-friendly platform that, in our sector, where many staff changes are common and there is almost no time for training, is absolutely crucial. It is for this same reason that SiteMinder’s local customer support was so attractive."

"Availability is monitored and changes to rates are done at the drop of a hat, which delivers an increase in reservations, whether we drop our rates for last minute availability, offer long term specials, or set up seasonal rates. SiteMinder’s easy-to-use interface puts us in control of what we offer online, not only on our own website, but also on the various third party channels we are linked to."