SiteMinder

"Since acquiring SiteMinder's Channel Manager in September 2013, we have become more visible to customers; we connect with ten different distribution channels and occupancy has risen substantially, by more than 50% in some months. SiteMinder insisted that we try the service, but as we had had bad experiences with other distribution firms, we took a while to decide. Now we just wish we had tried it much earlier. we want to help prevent other hoteliers from making the same mistake we did. we waited too long to partner with SiteMinder."

"We have been using the SiteMinder's Channel Manager for over two years, but at that time were tempted by the competitive offerings of other channel managers. After three months with a competitor, we had some problems with communicating and how quickly they would respond to us. We finally realised that SiteMinder has many advantages, easy to use, easy to reach and communicate with their customer support, along with quick updates. It is easy to work with their system to increase our revenue through online travel agencies or wholesalers."

"Each property connects to about five different booking portals. So, for us, it was very important to find a solution that could streamline the flow of information going out to each of these portals. SiteMinder has met this need with a user-friendly platform that, in our sector, where many staff changes are common and there is almost no time for training, is absolutely crucial. It is for this same reason that SiteMinder’s local customer support was so attractive."