146 SiteMinder Testimonials

"SiteMinder is the biggest part of our digital distribution success. We've been using The Channel Manager for more than three years, it is simply outstanding. The interface is very easy to use, the automated inventory is time saving, and we can spend more time on analytics and tactics. We also use TheBookingButton, which has a lot of features such as script embedding and customisation, and pixel integration for online advertising. We've tried another channel manager and booking engine before but they we're incomparable to SiteMinder. SiteMinder is worth a lot more than its price."

"After using SiteMinder for five years we decided to try a new channel manager a year ago, purely because they offered a very competitive introduction fee and were very enthusiastic with promises of new rollouts of functionality and dedicated customer service. A year has passed and we have now decided to return to SiteMinder as our choice for a channel manager and booking engine. After using a different channel manager we feel SiteMinder is much more user-friendly - the interface and dashboard are clearer and navigation is simpler. The functionality of TheBookingButton, which allows us to offer packages and promotions on specific dates to increase direct bookings, is also more beneficial being a small hotel and allows us better control of our direct rates. The video tutorials are also very concise and make it extremely easy to train staff as they can watch and repeat and use them to refer back if they have any issues. So although the cost is slightly higher, we feel the ease of usability of SiteMinder saves us time and allows us the ability to concentrate on ideas for promotions to gain more direct bookings thus a better return on investment. We also very happy to find even further improvements to the system that have taken place in the last year; we will be sticking with SiteMinder for the foreseeable future and highly recommend it to those searching for a channel manager and booking engine solution."

"It wasn’t about total room nights or number of bookings for us, but, rather, rate and inventory management ... Taking the last quarter of 2015 as an example, with fewer rooms to sell and with SiteMinder’s Channel Manager to help manage our rates, we generated an additional seven percent over the previous year in average monthly revenue. SiteMinder’s technology also helped lift our ADR by 24 percent and RevPAR by 14 percent for that quarter."

"Prior to using GDS by SiteMinder, a number of the reservations we received needed to be added into the PMS manually, taking time away from staff."

"It’s really simple to put a special rate into the market with selected suppliers; just change a few rates and tick a few boxes and it’s done. This task not only allowed us to handle the system with ease, but provided reservations and front office staff with the ability to close out dates too."

"SiteMinder’s Channel Manager is fast and easy to use and significantly reduces the time it takes us to manage room allotment."

"If you’re considering using SiteMinder products, go for it. Honestly, we have been pushing SiteMinder’s Channel Manager to every hotel we come across at different trade shows or networking events. A lot of people ask our advice and we have been actively recommending SiteMinder ahead of the competition."

"We heard about SiteMinder at an Eye for Travel trade show in London soon after SiteMinder opened its UK office in 2010. We liked that their products provide substantial cost savings, enhanced functionality, lack of contract and the honest and practical approach they had to the needs of hotels."

"TheBookingButton has a clean, fresh look that can be changed to fit your brand and is simple and easy for our guests and staff to use."

"Every minute of every day we are looking at ways to maximise our rates and online inventory and the SiteMinder Channel Manager helps us in a number of different ways."

"In 2010 we were seeking a channel management solution to expand our online reach and some of the online travel agents we work with suggested we partner with SiteMinder,"

"We have found TheBookingButton to be very user-friendly with quick and easy steps for our guests to make and confirm reservations on our own websites. The fixed low monthly cost, instead of commissions on every booking, delivers to us substantial cost savings and efficiencies."

"Before SiteMinder, you were limited to the number of sites you could use. Every time you wanted to update your prices across multiple sites it was a completely manual process – you would end up using less sites just to keep it manageable."

"Because SiteMinder offers pooled inventory, we can offer more inventory and connect to more sites and updating is much less time-consuming and there is no risk of overbookings. It’s incredibly easy to administer, much quicker and it’s all managed from the one place."

"Since going live with TheBookingButton, we have received a substantial increase of reservations from our website as it looks more professional, it’s easy-to-use, and it offers the guest more information."