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"We have been using SiteMinder's products - both The Channel Manager and its booking engine TheBookingButton, since the resort opened its doors in 2013. SiteMinder understood and fulfilled all our needs: a simple channel manager and a user-friendly booking engine that helps us boost our direct reservations. We are also …
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"In one word: Chaos. We spent hours, days even, manually updating the extranets!"
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"Each property connects to about five different booking portals. So, for us, it was very important to find a solution that could streamline the flow of information going out to each of these portals. SiteMinder has met this need with a user-friendly platform that, in our sector, where many staff …
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"At first we needed to update inventory in each booking website, which is very hard for us to complete in a short time. Since we started using SiteMinder, we don’t need to worry about updating multiple channels anymore."
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"Initially I used SiteMinder, but left to use another channel manager. However in the end, we came back to using SiteMinder. we enjoy using SiteMinder since The Channel Manager is user-friendly and offers fast and accurate updates. The reports are presented nicely and can accomodate our demand. Not to mention, …
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"Saving time has been one of the biggest advantages, but it has also decreased our risk of overbooking and increased the online visibility of our property. We have many more man hours and are seeing a rise in online bookings."
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"SiteMinder can manage inventory as one master account, and share that information with every channel so that each room is first come, first served."
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"We have been using the SiteMinder's Channel Manager for over two years, but at that time were tempted by the competitive offerings of other channel managers. After three months with a competitor, we had some problems with communicating and how quickly they would respond to us. We finally realised that …
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"After using SiteMinder for five years we decided to try a new channel manager a year ago, purely because they offered a very competitive introduction fee and were very enthusiastic with promises of new rollouts of functionality and dedicated customer service. A year has passed and we have now decided …
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"We’ve aligned with SiteMinder to offer our mutual hotel customers a cost-effective alternative to managing the distribution of their rooms through priceline.com. SiteMinder’s growth in capturing the needs of more than 20,000 hotel customers globally is impressive, and we attribute that very much to its industry leadership in providing hotels …
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"SiteMinder is an efficient and easy-to-use solution. In addition, it can be connected to most of our partners, which saves considerable time for optimal management of our distribution. we would also say that it is greatly valued and reassuring to hear when we meet with a new partner and they …
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"Direct bookings have grown by more than 20% and Google rankings have improved by about 10%, the new website is more visible and easier to use."
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"By operating SiteMinder, when we open our office in the morning we are safe knowing that all of our incoming reservations have been allocated to a room and the reservation information is in one secure location."
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"SiteMinder has helped us to control rates and availability online in real time. We have become more efficient thanks to their functionalities and their excellent support. In addition, with the integrated systems we have reduced our manual work and reduced human error."
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"Canvas offered an easy-handling solution, implementing this product meant changes to the website could be done by myself without a professional IT background."