146 SiteMinder Testimonials

"Every minute of every day we are looking at ways to maximise our rates and online inventory and the SiteMinder Channel Manager helps us in a number of different ways."

"With SiteMinder Multi-Property, we have a single way of auditing our properties, which saves us from having to dedicate the time of 10 or more people."

"Having the entire SiteMinder suite of products has reduced our time spent managing reservations and has provided a brand presence that truly reflects our vision of a boutique hotel."

"At first we needed to update inventory in each booking website, which is very hard for us to complete in a short time. Since we started using SiteMinder, we don’t need to worry about updating multiple channels anymore."

"Initially I used SiteMinder, but left to use another channel manager. However in the end, we came back to using SiteMinder. we enjoy using SiteMinder since The Channel Manager is user-friendly and offers fast and accurate updates. The reports are presented nicely and can accomodate our demand. Not to mention, SiteMinder’s support system offers a quick response via toll free service."

"We have been using SiteMinder's products - both The Channel Manager and its booking engine TheBookingButton, since the resort opened its doors in 2013. SiteMinder understood and fulfilled all our needs: a simple channel manager and a user-friendly booking engine that helps us boost our direct reservations. We are also very happy that there is always further improvement to the systems. Our direct bookings keep increasing every year and are now becoming our top channel with the best results at Samabe Bali Suites & Villas. SiteMinder's Channel Manager and TheBookingButton are the best combination and solution if you would like to boost your direct bookings! A luxury suites & villas property in Nusa Dua - Bali, Indonesia"

"Saving time has been one of the biggest advantages, but it has also decreased our risk of overbooking and increased the online visibility of our property. We have many more man hours and are seeing a rise in online bookings."

"SiteMinder can manage inventory as one master account, and share that information with every channel so that each room is first come, first served."

"We have been using the SiteMinder's Channel Manager for over two years, but at that time were tempted by the competitive offerings of other channel managers. After three months with a competitor, we had some problems with communicating and how quickly they would respond to us. We finally realised that SiteMinder has many advantages, easy to use, easy to reach and communicate with their customer support, along with quick updates. It is easy to work with their system to increase our revenue through online travel agencies or wholesalers."

"After using SiteMinder for five years we decided to try a new channel manager a year ago, purely because they offered a very competitive introduction fee and were very enthusiastic with promises of new rollouts of functionality and dedicated customer service. A year has passed and we have now decided to return to SiteMinder as our choice for a channel manager and booking engine. After using a different channel manager we feel SiteMinder is much more user-friendly - the interface and dashboard are clearer and navigation is simpler. The functionality of TheBookingButton, which allows us to offer packages and promotions on specific dates to increase direct bookings, is also more beneficial being a small hotel and allows us better control of our direct rates. The video tutorials are also very concise and make it extremely easy to train staff as they can watch and repeat and use them to refer back if they have any issues. So although the cost is slightly higher, we feel the ease of usability of SiteMinder saves us time and allows us the ability to concentrate on ideas for promotions to gain more direct bookings thus a better return on investment. We also very happy to find even further improvements to the system that have taken place in the last year; we will be sticking with SiteMinder for the foreseeable future and highly recommend it to those searching for a channel manager and booking engine solution."

"We’ve aligned with SiteMinder to offer our mutual hotel customers a cost-effective alternative to managing the distribution of their rooms through priceline.com. SiteMinder’s growth in capturing the needs of more than 20,000 hotel customers globally is impressive, and we attribute that very much to its industry leadership in providing hotels with technology that is accessible, reliable and fast."

"SiteMinder is an efficient and easy-to-use solution. In addition, it can be connected to most of our partners, which saves considerable time for optimal management of our distribution. we would also say that it is greatly valued and reassuring to hear when we meet with a new partner and they say: « you work with SiteMinder? This is perfect, we are used to this system, you will be selling quickly, etc."

"Direct bookings have grown by more than 20% and Google rankings have improved by about 10%, the new website is more visible and easier to use."

"By operating SiteMinder, when we open our office in the morning we are safe knowing that all of our incoming reservations have been allocated to a room and the reservation information is in one secure location."

"SiteMinder has helped us to control rates and availability online in real time. We have become more efficient thanks to their functionalities and their excellent support. In addition, with the integrated systems we have reduced our manual work and reduced human error."