"It took less than seven days (to implement the technology) and we very happy with the setup team and training provided by them, he says. Now we can see all the arrivals (and) bookings from a single platform."
"Our mission is to cater to our guests’ needs. To achieve that, we have to strive so that our team has all the tools and energy they need in order to provide the best possible service. It’s as easy and complex as it sounds.” Miguel Alba Castelló, Hotel Manager, explains."
"SiteMinder has been tremendous in meeting our challenges,” said Maurice. “Due to our positive experience we adopted SiteMinder at several of our properties."
"SiteMinder’s products are known for being user-friendly so it’s easy to learn and ideal for someone new to hotel technology,” he said. “It took me a short time to learn what functions were in place and was able to manage inventory and room rates very quickly."
"The last decade has seen drastic change in the hospitality business model. With the rapid growth of online travel agents and bedbanks, the channel manager solutions from SiteMinder provides us with a one-stop solution to integrate all different online booking platforms for daily task execution,” she explained."
"We work in a hyper fast-paced industry, and sometimes opted against rolling out new rate plans and channels in the past, simply due to the amount of time it took to set them up for multiple properties. We feel confident that, with SiteMinder Multi-Property, a lot of that time and effort has been taken away."
"We expect the new platform to save me even more time, being able to access all information through one interface,” said Sharon."
"We’ve always used SiteMinder every time we open a new hotel,” Helder explained. “The simplicity of the platform is a big benefit, allowing us to multitask very easily and quickly."
"It should provide even greater efficiency and provide an improved overview of what is happening, he said. Loading photos across channels from one system sounds great too."
"We’ve been lucky enough to always use SiteMinder. The team is always very helpful, driving us to the right solution. They teach us and we apply what we learn,” she said."
"Efficiency has increased quite significantly, the real-time updates have saved us hours of work,” he explained. “We’ve been able to centralise rates, availability, and reservations on one platform."
"We love how quick the platform is. we would recommend other hoteliers to check out all SiteMinder’s functions as it has tons of benefits."
"A great guest experience means providing our guests with excellent quality accommodation and outstanding service while offering an authentic, Mediterranean ambience."
"We have certainly seen an increase, explained Suzie. We would estimate a 30% uplift."
"SiteMinder and Misterbooking have directly contributed to the increase of bookings and revenue, and to the global hotel’s profitability."