146 SiteMinder Testimonials

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  • "Each property connects to about five different booking portals. So, for us, it was very important to find a solution that could streamline the flow of information going out to each of these portals. SiteMinder has met this need with a user-friendly platform that, in our sector, where many staff changes are common and there is almost no time for training, is absolutely crucial. It is for this same reason that SiteMinder’s local customer support was so attractive."

  • "Although we haven’t been working with SiteMinder’s Channel Manager for quite a year yet, we have already seen a 35% increase in sales. We are very satisfied!"

  • 'SiteMinder has provided an easy way to control our room inventory and selling rate on global online travel agents. It is very user-friendly, has a fresh look, simple and easy for our guests and for our staff to use. Since going live with TheBookingButton and Channel Manager we have received a substantial increase of reservations from our website as it looks more professional, it’s easy-to-use, and it offers the guest plenty of information"

  • "The last decade has seen drastic change in the hospitality business model. With the rapid growth of online travel agents and bedbanks, the channel manager solutions from SiteMinder provides us with a one-stop solution to integrate all different online booking platforms for daily task execution,” she explained."

  • "Our mission is to cater to our guests’ needs. To achieve that, we have to strive so that our team has all the tools and energy they need in order to provide the best possible service. It’s as easy and complex as it sounds.” Miguel Alba Castelló, Hotel Manager, explains."

  • "We work in a hyper fast-paced industry, and sometimes opted against rolling out new rate plans and channels in the past, simply due to the amount of time it took to set them up for multiple properties. We feel confident that, with SiteMinder Multi-Property, a lot of that time and effort has been taken away."

  • "We expect the new platform to save me even more time, being able to access all information through one interface,” said Sharon."

  • "We’ve always used SiteMinder every time we open a new hotel,” Helder explained. “The simplicity of the platform is a big benefit, allowing us to multitask very easily and quickly."

  • "It should provide even greater efficiency and provide an improved overview of what is happening, he said. Loading photos across channels from one system sounds great too."

  • "We’ve been lucky enough to always use SiteMinder. The team is always very helpful, driving us to the right solution. They teach us and we apply what we learn,” she said."

  • "Efficiency has increased quite significantly, the real-time updates have saved us hours of work,” he explained. “We’ve been able to centralise rates, availability, and reservations on one platform."

  • "SiteMinder has been tremendous in meeting our challenges,” said Maurice. “Due to our positive experience we adopted SiteMinder at several of our properties."

  • "We love how quick the platform is. we would recommend other hoteliers to check out all SiteMinder’s functions as it has tons of benefits."

  • "A great guest experience means providing our guests with excellent quality accommodation and outstanding service while offering an authentic, Mediterranean ambience."

  • "We have certainly seen an increase, explained Suzie. We would estimate a 30% uplift."