"By building our direct-to-consumer service, we’re able to grow sales of our iconic brands. But it’s a lot more about the direct relationship that we now have with our customers and being able to adapt to their needs as we learn."

"By migrating to Shopify Plus, we saved 60% on monthly costs compared to the ecommerce solution we were using before. And with Shopify's extremely high level of automation, we were able to significantly increase the productivity of our e-commerce team and rapidly optimize our processes for success."

"The whole reason to go to Shopify Plus was to best serve our customers. It wasn’t about reaching a certain turnover; it was about providing a seamless experience. We wanted custom checkout, we wanted automation tools, and with the Plus platform you have that out of the box."

"Using Shopify for both online and in-person selling significantly reduced the complexity of our operations. The platform is easy to use and we’re much more efficient today, with better customer service and fewer order-related errors."

"The amount of times I count inventory is close to never. With Shopify POS, our online and retail store inventory syncs automatically."

“With pallets of our merchandise on the floors and shelves, it feels more like a warehouse than it does a typical store.”

"We were able to sync our ERP with Shopify and manage our inventory seamlessly across platforms. Now, we can easily look up a customer’s previous orders and make our in-store service feel like a natural extension of what they experience online."

"It was a snap of the fingers, and things changed. And nobody saw it coming. Not me. Not anybody. And the biggest thing in any business is being able to pivot."

"It’s important the POS and online store are both on Shopify, and they're not two different systems trying to communicate back and forth. When there’s different systems in the background, it just adds another layer of confusion. Having everything in one system makes it nice and simplified."

"We chose Shopify POS because of the unified customer experience it offers. All the data we need on our customers, sales, inventory, and staff is right there. Now, we have a unified database that shares important context on our customers' preferences and inventory availability across all store locations, which helps …

"The biggest thing that we continued to notice was that if we had a high level of inventory to serve our customers and get them hair faster than our competitors, that would give us a winning advantage over our competition."

"Every night, I had to manually update inventory—whatever was going out on Square—and then update that on Shopify with our online store. And [I] was just like, I can’t do this anymore."

"By the time the plane landed back in Pittsburgh, they decided to open up the city’s first dollhouse store."

“Last year, we obviously had to pivot the business and take it all digital. We had already transitioned from Vend to Shopify, which was so good. When we opened [a new space], we had to grow up with the business. We couldn't just do handwritten price tags and have inventory …

"We've had huge success in Ireland, and we’re incredibly excited to do the same internationally.”