"Unlike many food delivery businesses, Jenny Craig is a membership-based program with over 50 custom menus available at any time. We needed a solution that could accommodate this complexity."
"This business makes us think differently about retirement. We'll always be doing this."
"One-tap checkout provides an optimal experience, especially for our returning customers on the go shopping via mobile."
"There were a lot of roadblocks with our previous setup. Simply adding functions like inventory tracking or rewards were difficult and involved third-party support, which was super expensive. We wanted our POS system and ecommerce platform to work better together."
“When we first started out, we partnered with local stores and wholesalers and set up screen printing stations in their shops to build buzz and introduce people to our brand. Now we have a big enough following that we can lease our own space and build a buzz through our network.”
"With our previous commerce platform, customer data was siloed. That made it difficult for our stylists to offer the kind of bespoke service our clients expected. We needed to see the full scope of their interests, purchases, and preferences at a glance."
"It reached a breaking point where I was spending more time troubleshooting and managing our systems than on growing our business or running the shop. I wanted to simplify things and free up time to focus more on what matters."
"The pandemic really forced us to rethink how we did business. I saw it as an opportunity to reset Sweet E’s from a tech standpoint, improve our processes and workflows, and ensure we could sell our products in a way consumers want to shop."
“When Erica came to us, she wanted guidance on how to make her business more resilient in the new environment she found herself in."
“They were appealing at first, but now they really aren’t. I wanted to move into something that was a little more unique and brings out that experience of eating food.”
"I saw this moment as a brand reset. I wanted to bring everything together and use the same system to sell online and at events."
"Our iPad setup worked fine at the cash wrap, but wasn’t ideal for serving customers on the sales floor. We needed hardware that was better suited for that use case that didn’t require connecting additional peripherals."
“Every detail is intentional and allows shoppers to see, touch, and try our products for themselves.”
“Our core premise is to provide a curated space that allows brands to enter physical retail and accomplish a broad variety of goals–whether that’s customer acquisition, product testing, or generating sales–while learning what it takes to run their own space."
"Customers would get this great service, but transacting wouldn’t feel fluid and intentional. Checkout is our final touchpoint with a customer, and we didn’t feel like the experience was living up to our standard."