"Anybody on my team can go in and use the Shopify admin without having to second guess themselves."
"Black Friday is a huge moment for us as a brand. In partnership with Shopify, we were able to grow our Black Friday sales revenue from $150,000 in 2022 to $3.8 million in 2024, only two years later. A big part of this increase was that we were committed to a full sale because we knew we had stable infrastructure, a responsive website, and the speed to handle it easily. We could also run our sales in other markets via our Shopify expansion stores, with tailored marketing for each country."
"When a customer placed an order for in-store pickup, the connection was slow. The speed at which we could get orders to our customers wasn't where it needed to be. And that presented an issue in today's shopping landscape, where speed and customer service are everything."
“We knew how to formulate cosmetics ourselves."
“We save so much time being able to sync everything across multiple stores.”
“We got the opportunity to build this new brand on the Shopify platform based on all of the excellent Shopify implementation and support work that we have been doing for Coty over the last few years."
"There were a lot of roadblocks with our previous setup. Simply adding functions like inventory tracking or rewards were difficult and involved third-party support, which was super expensive. We wanted our POS system and ecommerce platform to work better together."
“When we first started out, we partnered with local stores and wholesalers and set up screen printing stations in their shops to build buzz and introduce people to our brand. Now we have a big enough following that we can lease our own space and build a buzz through our network.”
"With our previous commerce platform, customer data was siloed. That made it difficult for our stylists to offer the kind of bespoke service our clients expected. We needed to see the full scope of their interests, purchases, and preferences at a glance."
"It reached a breaking point where I was spending more time troubleshooting and managing our systems than on growing our business or running the shop. I wanted to simplify things and free up time to focus more on what matters."
"The pandemic really forced us to rethink how we did business. I saw it as an opportunity to reset Sweet E’s from a tech standpoint, improve our processes and workflows, and ensure we could sell our products in a way consumers want to shop."
“When Erica came to us, she wanted guidance on how to make her business more resilient in the new environment she found herself in."
“They were appealing at first, but now they really aren’t. I wanted to move into something that was a little more unique and brings out that experience of eating food.”
"I saw this moment as a brand reset. I wanted to bring everything together and use the same system to sell online and at events."
"Our iPad setup worked fine at the cash wrap, but wasn’t ideal for serving customers on the sales floor. We needed hardware that was better suited for that use case that didn’t require connecting additional peripherals."